AWAKEN INDIA

Urgent Hiring: 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process in Gorakhpur, Gorakhpur, Uttar Pradesh AWAKEN INDIA is actively conducting direct walk-ins and virtual interviews for 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process (Inbound & Outbound Customer Care Voice Process) located in Gorakhpur, Gorakhpur, Uttar Pradesh. Both enthusiastic freshers and experienced customer care executives seeking career growth and stable daytime/rotational shifts are encouraged to apply. Job Overview & Work Culture As part of our customer success team at AWAKEN INDIA, you will serve as the first point of contact for domestic and international clients, resolving product inquiries, managing service requests, updating CRM databases, and delivering world-class customer experience with high Customer Satisfaction (CSAT) scores. Key Responsibilities & Day-to-Day Duties Customer Communication: Handle inbound & outbound customer care voice process calls/chats in a courteous, friendly, and professional manner. Query Resolution: Understand customer concerns, verify account details, troubleshoot queries, and provide accurate first-call resolution (FCR). CRM & Ticketing: Accurately log customer interaction details, track open service tickets, and escalate technical issues to respective department leads. Quality & SLA Standards: Adhere to communication quality benchmarks, maintaining optimal Average Handle Time (AHT) and high customer satisfaction ratings. Team Collaboration: Coordinate with team leaders, quality auditors, and operations managers to improve daily service delivery. Eligibility & Candidate Profile Education: 12th Pass, Undergraduate, Diploma, or Graduate in any stream (B. Com, B. A, B. Sc, BBA, BCA, B. Tech). Experience: 0-1 Year (Freshers with good verbal communication skills and confidence are warmly welcome). Language Skills: Good verbal command of English and Hindi (Knowledge of regional languages like Telugu, Tamil, Marathi, or Gujarati is an added advantage). Technical Skills: Basic computer operating knowledge, fast typing speed (2030+ WPM), and familiarity with MS Office / CRM portals. Compensation, Shift Timings & Benefits Salary Package: 1,00,000 - 2,00,000 P. A. + Attractive Monthly Performance Incentives. Job Type & Shift: Full-Time (Day Shifts / Rotational Shifts with Fixed Offs). Perks: Performance awards, paid training period, high internal growth opportunities (IJP) to Quality Analyst / Team Leader roles. Zero Charges: 100% Direct Company Hiring. Zero registration or consultancy fees. How to Apply Interested candidates can apply directly on Pagaar India using the Direct Apply or WhatsApp HR button for immediate interview scheduling.

Urgent Hiring: 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process in Meerut, Meerut, Uttar Pradesh AWAKEN INDIA is actively conducting direct walk-ins and virtual interviews for 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process (Inbound & Outbound Customer Care Voice Process) located in Meerut, Meerut, Uttar Pradesh. Both enthusiastic freshers and experienced customer care executives seeking career growth and stable daytime/rotational shifts are encouraged to apply. Job Overview & Work Culture As part of our customer success team at AWAKEN INDIA, you will serve as the first point of contact for domestic and international clients, resolving product inquiries, managing service requests, updating CRM databases, and delivering world-class customer experience with high Customer Satisfaction (CSAT) scores. Key Responsibilities & Day-to-Day Duties Customer Communication: Handle inbound & outbound customer care voice process calls/chats in a courteous, friendly, and professional manner. Query Resolution: Understand customer concerns, verify account details, troubleshoot queries, and provide accurate first-call resolution (FCR). CRM & Ticketing: Accurately log customer interaction details, track open service tickets, and escalate technical issues to respective department leads. Quality & SLA Standards: Adhere to communication quality benchmarks, maintaining optimal Average Handle Time (AHT) and high customer satisfaction ratings. Team Collaboration: Coordinate with team leaders, quality auditors, and operations managers to improve daily service delivery. Eligibility & Candidate Profile Education: 12th Pass, Undergraduate, Diploma, or Graduate in any stream (B. Com, B. A, B. Sc, BBA, BCA, B. Tech). Experience: 0-1 Year (Freshers with good verbal communication skills and confidence are warmly welcome). Language Skills: Good verbal command of English and Hindi (Knowledge of regional languages like Telugu, Tamil, Marathi, or Gujarati is an added advantage). Technical Skills: Basic computer operating knowledge, fast typing speed (2030+ WPM), and familiarity with MS Office / CRM portals. Compensation, Shift Timings & Benefits Salary Package: 1,00,000 - 2,00,000 P. A. + Attractive Monthly Performance Incentives. Job Type & Shift: Full-Time (Day Shifts / Rotational Shifts with Fixed Offs). Perks: Performance awards, paid training period, high internal growth opportunities (IJP) to Quality Analyst / Team Leader roles. Zero Charges: 100% Direct Company Hiring. Zero registration or consultancy fees. How to Apply Interested candidates can apply directly on Pagaar India using the Direct Apply or WhatsApp HR button for immediate interview scheduling.

Urgent Hiring: 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process in Agra, Agra, Uttar Pradesh AWAKEN INDIA is actively conducting direct walk-ins and virtual interviews for 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process (Inbound & Outbound Customer Care Voice Process) located in Agra, Agra, Uttar Pradesh. Both enthusiastic freshers and experienced customer care executives seeking career growth and stable daytime/rotational shifts are encouraged to apply. Job Overview & Work Culture As part of our customer success team at AWAKEN INDIA, you will serve as the first point of contact for domestic and international clients, resolving product inquiries, managing service requests, updating CRM databases, and delivering world-class customer experience with high Customer Satisfaction (CSAT) scores. Key Responsibilities & Day-to-Day Duties Customer Communication: Handle inbound & outbound customer care voice process calls/chats in a courteous, friendly, and professional manner. Query Resolution: Understand customer concerns, verify account details, troubleshoot queries, and provide accurate first-call resolution (FCR). CRM & Ticketing: Accurately log customer interaction details, track open service tickets, and escalate technical issues to respective department leads. Quality & SLA Standards: Adhere to communication quality benchmarks, maintaining optimal Average Handle Time (AHT) and high customer satisfaction ratings. Team Collaboration: Coordinate with team leaders, quality auditors, and operations managers to improve daily service delivery. Eligibility & Candidate Profile Education: 12th Pass, Undergraduate, Diploma, or Graduate in any stream (B. Com, B. A, B. Sc, BBA, BCA, B. Tech). Experience: 0-1 Year (Freshers with good verbal communication skills and confidence are warmly welcome). Language Skills: Good verbal command of English and Hindi (Knowledge of regional languages like Telugu, Tamil, Marathi, or Gujarati is an added advantage). Technical Skills: Basic computer operating knowledge, fast typing speed (2030+ WPM), and familiarity with MS Office / CRM portals. Compensation, Shift Timings & Benefits Salary Package: 1,00,000 - 2,00,000 P. A. + Attractive Monthly Performance Incentives. Job Type & Shift: Full-Time (Day Shifts / Rotational Shifts with Fixed Offs). Perks: Performance awards, paid training period, high internal growth opportunities (IJP) to Quality Analyst / Team Leader roles. Zero Charges: 100% Direct Company Hiring. Zero registration or consultancy fees. How to Apply Interested candidates can apply directly on Pagaar India using the Direct Apply or WhatsApp HR button for immediate interview scheduling.

Urgent Hiring: 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process in Prayagraj, Prayagraj, Uttar Pradesh AWAKEN INDIA is actively conducting direct walk-ins and virtual interviews for 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process (Inbound & Outbound Customer Care Voice Process) located in Prayagraj, Prayagraj, Uttar Pradesh. Both enthusiastic freshers and experienced customer care executives seeking career growth and stable daytime/rotational shifts are encouraged to apply. Job Overview & Work Culture As part of our customer success team at AWAKEN INDIA, you will serve as the first point of contact for domestic and international clients, resolving product inquiries, managing service requests, updating CRM databases, and delivering world-class customer experience with high Customer Satisfaction (CSAT) scores. Key Responsibilities & Day-to-Day Duties Customer Communication: Handle inbound & outbound customer care voice process calls/chats in a courteous, friendly, and professional manner. Query Resolution: Understand customer concerns, verify account details, troubleshoot queries, and provide accurate first-call resolution (FCR). CRM & Ticketing: Accurately log customer interaction details, track open service tickets, and escalate technical issues to respective department leads. Quality & SLA Standards: Adhere to communication quality benchmarks, maintaining optimal Average Handle Time (AHT) and high customer satisfaction ratings. Team Collaboration: Coordinate with team leaders, quality auditors, and operations managers to improve daily service delivery. Eligibility & Candidate Profile Education: 12th Pass, Undergraduate, Diploma, or Graduate in any stream (B. Com, B. A, B. Sc, BBA, BCA, B. Tech). Experience: 0-1 Year (Freshers with good verbal communication skills and confidence are warmly welcome). Language Skills: Good verbal command of English and Hindi (Knowledge of regional languages like Telugu, Tamil, Marathi, or Gujarati is an added advantage). Technical Skills: Basic computer operating knowledge, fast typing speed (2030+ WPM), and familiarity with MS Office / CRM portals. Compensation, Shift Timings & Benefits Salary Package: 1,00,000 - 2,00,000 P. A. + Attractive Monthly Performance Incentives. Job Type & Shift: Full-Time (Day Shifts / Rotational Shifts with Fixed Offs). Perks: Performance awards, paid training period, high internal growth opportunities (IJP) to Quality Analyst / Team Leader roles. Zero Charges: 100% Direct Company Hiring. Zero registration or consultancy fees. How to Apply Interested candidates can apply directly on Pagaar India using the Direct Apply or WhatsApp HR button for immediate interview scheduling.

Urgent Hiring: 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process in Varanasi, Varanasi, Uttar Pradesh AWAKEN INDIA is actively conducting direct walk-ins and virtual interviews for 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process (Inbound & Outbound Customer Care Voice Process) located in Varanasi, Varanasi, Uttar Pradesh. Both enthusiastic freshers and experienced customer care executives seeking career growth and stable daytime/rotational shifts are encouraged to apply. Job Overview & Work Culture As part of our customer success team at AWAKEN INDIA, you will serve as the first point of contact for domestic and international clients, resolving product inquiries, managing service requests, updating CRM databases, and delivering world-class customer experience with high Customer Satisfaction (CSAT) scores. Key Responsibilities & Day-to-Day Duties Customer Communication: Handle inbound & outbound customer care voice process calls/chats in a courteous, friendly, and professional manner. Query Resolution: Understand customer concerns, verify account details, troubleshoot queries, and provide accurate first-call resolution (FCR). CRM & Ticketing: Accurately log customer interaction details, track open service tickets, and escalate technical issues to respective department leads. Quality & SLA Standards: Adhere to communication quality benchmarks, maintaining optimal Average Handle Time (AHT) and high customer satisfaction ratings. Team Collaboration: Coordinate with team leaders, quality auditors, and operations managers to improve daily service delivery. Eligibility & Candidate Profile Education: 12th Pass, Undergraduate, Diploma, or Graduate in any stream (B. Com, B. A, B. Sc, BBA, BCA, B. Tech). Experience: 0-1 Year (Freshers with good verbal communication skills and confidence are warmly welcome). Language Skills: Good verbal command of English and Hindi (Knowledge of regional languages like Telugu, Tamil, Marathi, or Gujarati is an added advantage). Technical Skills: Basic computer operating knowledge, fast typing speed (2030+ WPM), and familiarity with MS Office / CRM portals. Compensation, Shift Timings & Benefits Salary Package: 1,00,000 - 2,00,000 P. A. + Attractive Monthly Performance Incentives. Job Type & Shift: Full-Time (Day Shifts / Rotational Shifts with Fixed Offs). Perks: Performance awards, paid training period, high internal growth opportunities (IJP) to Quality Analyst / Team Leader roles. Zero Charges: 100% Direct Company Hiring. Zero registration or consultancy fees. How to Apply Interested candidates can apply directly on Pagaar India using the Direct Apply or WhatsApp HR button for immediate interview scheduling.

Urgent Hiring: 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process in Ghaziabad, Ghaziabad, Uttar Pradesh AWAKEN INDIA is actively conducting direct walk-ins and virtual interviews for 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process (Inbound & Outbound Customer Care Voice Process) located in Ghaziabad, Ghaziabad, Uttar Pradesh. Both enthusiastic freshers and experienced customer care executives seeking career growth and stable daytime/rotational shifts are encouraged to apply. Job Overview & Work Culture As part of our customer success team at AWAKEN INDIA, you will serve as the first point of contact for domestic and international clients, resolving product inquiries, managing service requests, updating CRM databases, and delivering world-class customer experience with high Customer Satisfaction (CSAT) scores. Key Responsibilities & Day-to-Day Duties Customer Communication: Handle inbound & outbound customer care voice process calls/chats in a courteous, friendly, and professional manner. Query Resolution: Understand customer concerns, verify account details, troubleshoot queries, and provide accurate first-call resolution (FCR). CRM & Ticketing: Accurately log customer interaction details, track open service tickets, and escalate technical issues to respective department leads. Quality & SLA Standards: Adhere to communication quality benchmarks, maintaining optimal Average Handle Time (AHT) and high customer satisfaction ratings. Team Collaboration: Coordinate with team leaders, quality auditors, and operations managers to improve daily service delivery. Eligibility & Candidate Profile Education: 12th Pass, Undergraduate, Diploma, or Graduate in any stream (B. Com, B. A, B. Sc, BBA, BCA, B. Tech). Experience: 0-1 Year (Freshers with good verbal communication skills and confidence are warmly welcome). Language Skills: Good verbal command of English and Hindi (Knowledge of regional languages like Telugu, Tamil, Marathi, or Gujarati is an added advantage). Technical Skills: Basic computer operating knowledge, fast typing speed (2030+ WPM), and familiarity with MS Office / CRM portals. Compensation, Shift Timings & Benefits Salary Package: 1,00,000 - 2,00,000 P. A. + Attractive Monthly Performance Incentives. Job Type & Shift: Full-Time (Day Shifts / Rotational Shifts with Fixed Offs). Perks: Performance awards, paid training period, high internal growth opportunities (IJP) to Quality Analyst / Team Leader roles. Zero Charges: 100% Direct Company Hiring. Zero registration or consultancy fees. How to Apply Interested candidates can apply directly on Pagaar India using the Direct Apply or WhatsApp HR button for immediate interview scheduling.

Urgent Hiring: 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process in Greater Noida, Greater Noida, Uttar Pradesh AWAKEN INDIA is actively conducting direct walk-ins and virtual interviews for 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process (Inbound & Outbound Customer Care Voice Process) located in Greater Noida, Greater Noida, Uttar Pradesh. Both enthusiastic freshers and experienced customer care executives seeking career growth and stable daytime/rotational shifts are encouraged to apply. Job Overview & Work Culture As part of our customer success team at AWAKEN INDIA, you will serve as the first point of contact for domestic and international clients, resolving product inquiries, managing service requests, updating CRM databases, and delivering world-class customer experience with high Customer Satisfaction (CSAT) scores. Key Responsibilities & Day-to-Day Duties Customer Communication: Handle inbound & outbound customer care voice process calls/chats in a courteous, friendly, and professional manner. Query Resolution: Understand customer concerns, verify account details, troubleshoot queries, and provide accurate first-call resolution (FCR). CRM & Ticketing: Accurately log customer interaction details, track open service tickets, and escalate technical issues to respective department leads. Quality & SLA Standards: Adhere to communication quality benchmarks, maintaining optimal Average Handle Time (AHT) and high customer satisfaction ratings. Team Collaboration: Coordinate with team leaders, quality auditors, and operations managers to improve daily service delivery. Eligibility & Candidate Profile Education: 12th Pass, Undergraduate, Diploma, or Graduate in any stream (B. Com, B. A, B. Sc, BBA, BCA, B. Tech). Experience: 0-1 Year (Freshers with good verbal communication skills and confidence are warmly welcome). Language Skills: Good verbal command of English and Hindi (Knowledge of regional languages like Telugu, Tamil, Marathi, or Gujarati is an added advantage). Technical Skills: Basic computer operating knowledge, fast typing speed (2030+ WPM), and familiarity with MS Office / CRM portals. Compensation, Shift Timings & Benefits Salary Package: 1,00,000 - 2,00,000 P. A. + Attractive Monthly Performance Incentives. Job Type & Shift: Full-Time (Day Shifts / Rotational Shifts with Fixed Offs). Perks: Performance awards, paid training period, high internal growth opportunities (IJP) to Quality Analyst / Team Leader roles. Zero Charges: 100% Direct Company Hiring. Zero registration or consultancy fees. How to Apply Interested candidates can apply directly on Pagaar India using the Direct Apply or WhatsApp HR button for immediate interview scheduling.

Urgent Hiring: 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process in Noida, Noida, Uttar Pradesh AWAKEN INDIA is actively conducting direct walk-ins and virtual interviews for 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process (Inbound & Outbound Customer Care Voice Process) located in Noida, Noida, Uttar Pradesh. Both enthusiastic freshers and experienced customer care executives seeking career growth and stable daytime/rotational shifts are encouraged to apply. Job Overview & Work Culture As part of our customer success team at AWAKEN INDIA, you will serve as the first point of contact for domestic and international clients, resolving product inquiries, managing service requests, updating CRM databases, and delivering world-class customer experience with high Customer Satisfaction (CSAT) scores. Key Responsibilities & Day-to-Day Duties Customer Communication: Handle inbound & outbound customer care voice process calls/chats in a courteous, friendly, and professional manner. Query Resolution: Understand customer concerns, verify account details, troubleshoot queries, and provide accurate first-call resolution (FCR). CRM & Ticketing: Accurately log customer interaction details, track open service tickets, and escalate technical issues to respective department leads. Quality & SLA Standards: Adhere to communication quality benchmarks, maintaining optimal Average Handle Time (AHT) and high customer satisfaction ratings. Team Collaboration: Coordinate with team leaders, quality auditors, and operations managers to improve daily service delivery. Eligibility & Candidate Profile Education: 12th Pass, Undergraduate, Diploma, or Graduate in any stream (B. Com, B. A, B. Sc, BBA, BCA, B. Tech). Experience: 0-1 Year (Freshers with good verbal communication skills and confidence are warmly welcome). Language Skills: Good verbal command of English and Hindi (Knowledge of regional languages like Telugu, Tamil, Marathi, or Gujarati is an added advantage). Technical Skills: Basic computer operating knowledge, fast typing speed (2030+ WPM), and familiarity with MS Office / CRM portals. Compensation, Shift Timings & Benefits Salary Package: 1,00,000 - 2,00,000 P. A. + Attractive Monthly Performance Incentives. Job Type & Shift: Full-Time (Day Shifts / Rotational Shifts with Fixed Offs). Perks: Performance awards, paid training period, high internal growth opportunities (IJP) to Quality Analyst / Team Leader roles. Zero Charges: 100% Direct Company Hiring. Zero registration or consultancy fees. How to Apply Interested candidates can apply directly on Pagaar India using the Direct Apply or WhatsApp HR button for immediate interview scheduling.

Urgent Hiring: 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process in Kanpur, Kanpur, Uttar Pradesh AWAKEN INDIA is actively conducting direct walk-ins and virtual interviews for 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process (Inbound & Outbound Customer Care Voice Process) located in Kanpur, Kanpur, Uttar Pradesh. Both enthusiastic freshers and experienced customer care executives seeking career growth and stable daytime/rotational shifts are encouraged to apply. Job Overview & Work Culture As part of our customer success team at AWAKEN INDIA, you will serve as the first point of contact for domestic and international clients, resolving product inquiries, managing service requests, updating CRM databases, and delivering world-class customer experience with high Customer Satisfaction (CSAT) scores. Key Responsibilities & Day-to-Day Duties Customer Communication: Handle inbound & outbound customer care voice process calls/chats in a courteous, friendly, and professional manner. Query Resolution: Understand customer concerns, verify account details, troubleshoot queries, and provide accurate first-call resolution (FCR). CRM & Ticketing: Accurately log customer interaction details, track open service tickets, and escalate technical issues to respective department leads. Quality & SLA Standards: Adhere to communication quality benchmarks, maintaining optimal Average Handle Time (AHT) and high customer satisfaction ratings. Team Collaboration: Coordinate with team leaders, quality auditors, and operations managers to improve daily service delivery. Eligibility & Candidate Profile Education: 12th Pass, Undergraduate, Diploma, or Graduate in any stream (B. Com, B. A, B. Sc, BBA, BCA, B. Tech). Experience: 0-1 Year (Freshers with good verbal communication skills and confidence are warmly welcome). Language Skills: Good verbal command of English and Hindi (Knowledge of regional languages like Telugu, Tamil, Marathi, or Gujarati is an added advantage). Technical Skills: Basic computer operating knowledge, fast typing speed (2030+ WPM), and familiarity with MS Office / CRM portals. Compensation, Shift Timings & Benefits Salary Package: 1,00,000 - 2,00,000 P. A. + Attractive Monthly Performance Incentives. Job Type & Shift: Full-Time (Day Shifts / Rotational Shifts with Fixed Offs). Perks: Performance awards, paid training period, high internal growth opportunities (IJP) to Quality Analyst / Team Leader roles. Zero Charges: 100% Direct Company Hiring. Zero registration or consultancy fees. How to Apply Interested candidates can apply directly on Pagaar India using the Direct Apply or WhatsApp HR button for immediate interview scheduling.

Urgent Hiring: 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process in Rajkot, Rajkot, Gujarat AWAKEN INDIA is actively conducting direct walk-ins and virtual interviews for 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process (Inbound & Outbound Customer Care Voice Process) located in Rajkot, Rajkot, Gujarat. Both enthusiastic freshers and experienced customer care executives seeking career growth and stable daytime/rotational shifts are encouraged to apply. Job Overview & Work Culture As part of our customer success team at AWAKEN INDIA, you will serve as the first point of contact for domestic and international clients, resolving product inquiries, managing service requests, updating CRM databases, and delivering world-class customer experience with high Customer Satisfaction (CSAT) scores. Key Responsibilities & Day-to-Day Duties Customer Communication: Handle inbound & outbound customer care voice process calls/chats in a courteous, friendly, and professional manner. Query Resolution: Understand customer concerns, verify account details, troubleshoot queries, and provide accurate first-call resolution (FCR). CRM & Ticketing: Accurately log customer interaction details, track open service tickets, and escalate technical issues to respective department leads. Quality & SLA Standards: Adhere to communication quality benchmarks, maintaining optimal Average Handle Time (AHT) and high customer satisfaction ratings. Team Collaboration: Coordinate with team leaders, quality auditors, and operations managers to improve daily service delivery. Eligibility & Candidate Profile Education: 12th Pass, Undergraduate, Diploma, or Graduate in any stream (B. Com, B. A, B. Sc, BBA, BCA, B. Tech). Experience: 0-1 Year (Freshers with good verbal communication skills and confidence are warmly welcome). Language Skills: Good verbal command of English and Hindi (Knowledge of regional languages like Telugu, Tamil, Marathi, or Gujarati is an added advantage). Technical Skills: Basic computer operating knowledge, fast typing speed (2030+ WPM), and familiarity with MS Office / CRM portals. Compensation, Shift Timings & Benefits Salary Package: 1,00,000 - 2,00,000 P. A. + Attractive Monthly Performance Incentives. Job Type & Shift: Full-Time (Day Shifts / Rotational Shifts with Fixed Offs). Perks: Performance awards, paid training period, high internal growth opportunities (IJP) to Quality Analyst / Team Leader roles. Zero Charges: 100% Direct Company Hiring. Zero registration or consultancy fees. How to Apply Interested candidates can apply directly on Pagaar India using the Direct Apply or WhatsApp HR button for immediate interview scheduling.

Urgent Hiring: 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process in Vadodara, Vadodara, Gujarat AWAKEN INDIA is actively conducting direct walk-ins and virtual interviews for 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process (Inbound & Outbound Customer Care Voice Process) located in Vadodara, Vadodara, Gujarat. Both enthusiastic freshers and experienced customer care executives seeking career growth and stable daytime/rotational shifts are encouraged to apply. Job Overview & Work Culture As part of our customer success team at AWAKEN INDIA, you will serve as the first point of contact for domestic and international clients, resolving product inquiries, managing service requests, updating CRM databases, and delivering world-class customer experience with high Customer Satisfaction (CSAT) scores. Key Responsibilities & Day-to-Day Duties Customer Communication: Handle inbound & outbound customer care voice process calls/chats in a courteous, friendly, and professional manner. Query Resolution: Understand customer concerns, verify account details, troubleshoot queries, and provide accurate first-call resolution (FCR). CRM & Ticketing: Accurately log customer interaction details, track open service tickets, and escalate technical issues to respective department leads. Quality & SLA Standards: Adhere to communication quality benchmarks, maintaining optimal Average Handle Time (AHT) and high customer satisfaction ratings. Team Collaboration: Coordinate with team leaders, quality auditors, and operations managers to improve daily service delivery. Eligibility & Candidate Profile Education: 12th Pass, Undergraduate, Diploma, or Graduate in any stream (B. Com, B. A, B. Sc, BBA, BCA, B. Tech). Experience: 0-1 Year (Freshers with good verbal communication skills and confidence are warmly welcome). Language Skills: Good verbal command of English and Hindi (Knowledge of regional languages like Telugu, Tamil, Marathi, or Gujarati is an added advantage). Technical Skills: Basic computer operating knowledge, fast typing speed (2030+ WPM), and familiarity with MS Office / CRM portals. Compensation, Shift Timings & Benefits Salary Package: 1,00,000 - 2,00,000 P. A. + Attractive Monthly Performance Incentives. Job Type & Shift: Full-Time (Day Shifts / Rotational Shifts with Fixed Offs). Perks: Performance awards, paid training period, high internal growth opportunities (IJP) to Quality Analyst / Team Leader roles. Zero Charges: 100% Direct Company Hiring. Zero registration or consultancy fees. How to Apply Interested candidates can apply directly on Pagaar India using the Direct Apply or WhatsApp HR button for immediate interview scheduling.

Urgent Hiring: 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process in Surat, Surat, Gujarat AWAKEN INDIA is actively conducting direct walk-ins and virtual interviews for 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process (Inbound & Outbound Customer Care Voice Process) located in Surat, Surat, Gujarat. Both enthusiastic freshers and experienced customer care executives seeking career growth and stable daytime/rotational shifts are encouraged to apply. Job Overview & Work Culture As part of our customer success team at AWAKEN INDIA, you will serve as the first point of contact for domestic and international clients, resolving product inquiries, managing service requests, updating CRM databases, and delivering world-class customer experience with high Customer Satisfaction (CSAT) scores. Key Responsibilities & Day-to-Day Duties Customer Communication: Handle inbound & outbound customer care voice process calls/chats in a courteous, friendly, and professional manner. Query Resolution: Understand customer concerns, verify account details, troubleshoot queries, and provide accurate first-call resolution (FCR). CRM & Ticketing: Accurately log customer interaction details, track open service tickets, and escalate technical issues to respective department leads. Quality & SLA Standards: Adhere to communication quality benchmarks, maintaining optimal Average Handle Time (AHT) and high customer satisfaction ratings. Team Collaboration: Coordinate with team leaders, quality auditors, and operations managers to improve daily service delivery. Eligibility & Candidate Profile Education: 12th Pass, Undergraduate, Diploma, or Graduate in any stream (B. Com, B. A, B. Sc, BBA, BCA, B. Tech). Experience: 0-1 Year (Freshers with good verbal communication skills and confidence are warmly welcome). Language Skills: Good verbal command of English and Hindi (Knowledge of regional languages like Telugu, Tamil, Marathi, or Gujarati is an added advantage). Technical Skills: Basic computer operating knowledge, fast typing speed (2030+ WPM), and familiarity with MS Office / CRM portals. Compensation, Shift Timings & Benefits Salary Package: 1,00,000 - 2,00,000 P. A. + Attractive Monthly Performance Incentives. Job Type & Shift: Full-Time (Day Shifts / Rotational Shifts with Fixed Offs). Perks: Performance awards, paid training period, high internal growth opportunities (IJP) to Quality Analyst / Team Leader roles. Zero Charges: 100% Direct Company Hiring. Zero registration or consultancy fees. How to Apply Interested candidates can apply directly on Pagaar India using the Direct Apply or WhatsApp HR button for immediate interview scheduling.

Urgent Hiring: 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process in Ahmedabad, Ahmedabad, Gujarat AWAKEN INDIA is actively conducting direct walk-ins and virtual interviews for 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process (Inbound & Outbound Customer Care Voice Process) located in Ahmedabad, Ahmedabad, Gujarat. Both enthusiastic freshers and experienced customer care executives seeking career growth and stable daytime/rotational shifts are encouraged to apply. Job Overview & Work Culture As part of our customer success team at AWAKEN INDIA, you will serve as the first point of contact for domestic and international clients, resolving product inquiries, managing service requests, updating CRM databases, and delivering world-class customer experience with high Customer Satisfaction (CSAT) scores. Key Responsibilities & Day-to-Day Duties Customer Communication: Handle inbound & outbound customer care voice process calls/chats in a courteous, friendly, and professional manner. Query Resolution: Understand customer concerns, verify account details, troubleshoot queries, and provide accurate first-call resolution (FCR). CRM & Ticketing: Accurately log customer interaction details, track open service tickets, and escalate technical issues to respective department leads. Quality & SLA Standards: Adhere to communication quality benchmarks, maintaining optimal Average Handle Time (AHT) and high customer satisfaction ratings. Team Collaboration: Coordinate with team leaders, quality auditors, and operations managers to improve daily service delivery. Eligibility & Candidate Profile Education: 12th Pass, Undergraduate, Diploma, or Graduate in any stream (B. Com, B. A, B. Sc, BBA, BCA, B. Tech). Experience: 0-1 Year (Freshers with good verbal communication skills and confidence are warmly welcome). Language Skills: Good verbal command of English and Hindi (Knowledge of regional languages like Telugu, Tamil, Marathi, or Gujarati is an added advantage). Technical Skills: Basic computer operating knowledge, fast typing speed (2030+ WPM), and familiarity with MS Office / CRM portals. Compensation, Shift Timings & Benefits Salary Package: 1,00,000 - 2,00,000 P. A. + Attractive Monthly Performance Incentives. Job Type & Shift: Full-Time (Day Shifts / Rotational Shifts with Fixed Offs). Perks: Performance awards, paid training period, high internal growth opportunities (IJP) to Quality Analyst / Team Leader roles. Zero Charges: 100% Direct Company Hiring. Zero registration or consultancy fees. How to Apply Interested candidates can apply directly on Pagaar India using the Direct Apply or WhatsApp HR button for immediate interview scheduling.

Urgent Hiring: 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process in dibrugarh, Dibrugarh, Assam AWAKEN INDIA is actively conducting direct walk-ins and virtual interviews for 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process (Inbound & Outbound Customer Care Voice Process) located in dibrugarh, Dibrugarh, Assam. Both enthusiastic freshers and experienced customer care executives seeking career growth and stable daytime/rotational shifts are encouraged to apply. Job Overview & Work Culture As part of our customer success team at AWAKEN INDIA, you will serve as the first point of contact for domestic and international clients, resolving product inquiries, managing service requests, updating CRM databases, and delivering world-class customer experience with high Customer Satisfaction (CSAT) scores. Key Responsibilities & Day-to-Day Duties Customer Communication: Handle inbound & outbound customer care voice process calls/chats in a courteous, friendly, and professional manner. Query Resolution: Understand customer concerns, verify account details, troubleshoot queries, and provide accurate first-call resolution (FCR). CRM & Ticketing: Accurately log customer interaction details, track open service tickets, and escalate technical issues to respective department leads. Quality & SLA Standards: Adhere to communication quality benchmarks, maintaining optimal Average Handle Time (AHT) and high customer satisfaction ratings. Team Collaboration: Coordinate with team leaders, quality auditors, and operations managers to improve daily service delivery. Eligibility & Candidate Profile Education: 12th Pass, Undergraduate, Diploma, or Graduate in any stream (B. Com, B. A, B. Sc, BBA, BCA, B. Tech). Experience: 0-1 Year (Freshers with good verbal communication skills and confidence are warmly welcome). Language Skills: Good verbal command of English and Hindi (Knowledge of regional languages like Telugu, Tamil, Marathi, or Gujarati is an added advantage). Technical Skills: Basic computer operating knowledge, fast typing speed (2030+ WPM), and familiarity with MS Office / CRM portals. Compensation, Shift Timings & Benefits Salary Package: 1,00,000 - 2,00,000 P. A. + Attractive Monthly Performance Incentives. Job Type & Shift: Full-Time (Day Shifts / Rotational Shifts with Fixed Offs). Perks: Performance awards, paid training period, high internal growth opportunities (IJP) to Quality Analyst / Team Leader roles. Zero Charges: 100% Direct Company Hiring. Zero registration or consultancy fees. How to Apply Interested candidates can apply directly on Pagaar India using the Direct Apply or WhatsApp HR button for immediate interview scheduling.

Urgent Hiring: 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process in Silchar, Silchar, Assam AWAKEN INDIA is actively conducting direct walk-ins and virtual interviews for 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process (Inbound & Outbound Customer Care Voice Process) located in Silchar, Silchar, Assam. Both enthusiastic freshers and experienced customer care executives seeking career growth and stable daytime/rotational shifts are encouraged to apply. Job Overview & Work Culture As part of our customer success team at AWAKEN INDIA, you will serve as the first point of contact for domestic and international clients, resolving product inquiries, managing service requests, updating CRM databases, and delivering world-class customer experience with high Customer Satisfaction (CSAT) scores. Key Responsibilities & Day-to-Day Duties Customer Communication: Handle inbound & outbound customer care voice process calls/chats in a courteous, friendly, and professional manner. Query Resolution: Understand customer concerns, verify account details, troubleshoot queries, and provide accurate first-call resolution (FCR). CRM & Ticketing: Accurately log customer interaction details, track open service tickets, and escalate technical issues to respective department leads. Quality & SLA Standards: Adhere to communication quality benchmarks, maintaining optimal Average Handle Time (AHT) and high customer satisfaction ratings. Team Collaboration: Coordinate with team leaders, quality auditors, and operations managers to improve daily service delivery. Eligibility & Candidate Profile Education: 12th Pass, Undergraduate, Diploma, or Graduate in any stream (B. Com, B. A, B. Sc, BBA, BCA, B. Tech). Experience: 0-1 Year (Freshers with good verbal communication skills and confidence are warmly welcome). Language Skills: Good verbal command of English and Hindi (Knowledge of regional languages like Telugu, Tamil, Marathi, or Gujarati is an added advantage). Technical Skills: Basic computer operating knowledge, fast typing speed (2030+ WPM), and familiarity with MS Office / CRM portals. Compensation, Shift Timings & Benefits Salary Package: 1,00,000 - 2,00,000 P. A. + Attractive Monthly Performance Incentives. Job Type & Shift: Full-Time (Day Shifts / Rotational Shifts with Fixed Offs). Perks: Performance awards, paid training period, high internal growth opportunities (IJP) to Quality Analyst / Team Leader roles. Zero Charges: 100% Direct Company Hiring. Zero registration or consultancy fees. How to Apply Interested candidates can apply directly on Pagaar India using the Direct Apply or WhatsApp HR button for immediate interview scheduling.

Urgent Hiring: 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process in Guwahati, Guwahati, Assam AWAKEN INDIA is actively conducting direct walk-ins and virtual interviews for 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process (Inbound & Outbound Customer Care Voice Process) located in Guwahati, Guwahati, Assam. Both enthusiastic freshers and experienced customer care executives seeking career growth and stable daytime/rotational shifts are encouraged to apply. Job Overview & Work Culture As part of our customer success team at AWAKEN INDIA, you will serve as the first point of contact for domestic and international clients, resolving product inquiries, managing service requests, updating CRM databases, and delivering world-class customer experience with high Customer Satisfaction (CSAT) scores. Key Responsibilities & Day-to-Day Duties Customer Communication: Handle inbound & outbound customer care voice process calls/chats in a courteous, friendly, and professional manner. Query Resolution: Understand customer concerns, verify account details, troubleshoot queries, and provide accurate first-call resolution (FCR). CRM & Ticketing: Accurately log customer interaction details, track open service tickets, and escalate technical issues to respective department leads. Quality & SLA Standards: Adhere to communication quality benchmarks, maintaining optimal Average Handle Time (AHT) and high customer satisfaction ratings. Team Collaboration: Coordinate with team leaders, quality auditors, and operations managers to improve daily service delivery. Eligibility & Candidate Profile Education: 12th Pass, Undergraduate, Diploma, or Graduate in any stream (B. Com, B. A, B. Sc, BBA, BCA, B. Tech). Experience: 0-1 Year (Freshers with good verbal communication skills and confidence are warmly welcome). Language Skills: Good verbal command of English and Hindi (Knowledge of regional languages like Telugu, Tamil, Marathi, or Gujarati is an added advantage). Technical Skills: Basic computer operating knowledge, fast typing speed (2030+ WPM), and familiarity with MS Office / CRM portals. Compensation, Shift Timings & Benefits Salary Package: 1,00,000 - 2,00,000 P. A. + Attractive Monthly Performance Incentives. Job Type & Shift: Full-Time (Day Shifts / Rotational Shifts with Fixed Offs). Perks: Performance awards, paid training period, high internal growth opportunities (IJP) to Quality Analyst / Team Leader roles. Zero Charges: 100% Direct Company Hiring. Zero registration or consultancy fees. How to Apply Interested candidates can apply directly on Pagaar India using the Direct Apply or WhatsApp HR button for immediate interview scheduling.

Urgent Hiring: 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process in Gwalior, Gwalior, Madhya Pradesh AWAKEN INDIA is actively conducting direct walk-ins and virtual interviews for 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process (Inbound & Outbound Customer Care Voice Process) located in Gwalior, Gwalior, Madhya Pradesh. Both enthusiastic freshers and experienced customer care executives seeking career growth and stable daytime/rotational shifts are encouraged to apply. Job Overview & Work Culture As part of our customer success team at AWAKEN INDIA, you will serve as the first point of contact for domestic and international clients, resolving product inquiries, managing service requests, updating CRM databases, and delivering world-class customer experience with high Customer Satisfaction (CSAT) scores. Key Responsibilities & Day-to-Day Duties Customer Communication: Handle inbound & outbound customer care voice process calls/chats in a courteous, friendly, and professional manner. Query Resolution: Understand customer concerns, verify account details, troubleshoot queries, and provide accurate first-call resolution (FCR). CRM & Ticketing: Accurately log customer interaction details, track open service tickets, and escalate technical issues to respective department leads. Quality & SLA Standards: Adhere to communication quality benchmarks, maintaining optimal Average Handle Time (AHT) and high customer satisfaction ratings. Team Collaboration: Coordinate with team leaders, quality auditors, and operations managers to improve daily service delivery. Eligibility & Candidate Profile Education: 12th Pass, Undergraduate, Diploma, or Graduate in any stream (B. Com, B. A, B. Sc, BBA, BCA, B. Tech). Experience: 0-1 Year (Freshers with good verbal communication skills and confidence are warmly welcome). Language Skills: Good verbal command of English and Hindi (Knowledge of regional languages like Telugu, Tamil, Marathi, or Gujarati is an added advantage). Technical Skills: Basic computer operating knowledge, fast typing speed (2030+ WPM), and familiarity with MS Office / CRM portals. Compensation, Shift Timings & Benefits Salary Package: 1,00,000 - 2,00,000 P. A. + Attractive Monthly Performance Incentives. Job Type & Shift: Full-Time (Day Shifts / Rotational Shifts with Fixed Offs). Perks: Performance awards, paid training period, high internal growth opportunities (IJP) to Quality Analyst / Team Leader roles. Zero Charges: 100% Direct Company Hiring. Zero registration or consultancy fees. How to Apply Interested candidates can apply directly on Pagaar India using the Direct Apply or WhatsApp HR button for immediate interview scheduling.

Urgent Hiring: 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process in Jabalpur, Jabalpur, Madhya Pradesh AWAKEN INDIA is actively conducting direct walk-ins and virtual interviews for 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process (Inbound & Outbound Customer Care Voice Process) located in Jabalpur, Jabalpur, Madhya Pradesh. Both enthusiastic freshers and experienced customer care executives seeking career growth and stable daytime/rotational shifts are encouraged to apply. Job Overview & Work Culture As part of our customer success team at AWAKEN INDIA, you will serve as the first point of contact for domestic and international clients, resolving product inquiries, managing service requests, updating CRM databases, and delivering world-class customer experience with high Customer Satisfaction (CSAT) scores. Key Responsibilities & Day-to-Day Duties Customer Communication: Handle inbound & outbound customer care voice process calls/chats in a courteous, friendly, and professional manner. Query Resolution: Understand customer concerns, verify account details, troubleshoot queries, and provide accurate first-call resolution (FCR). CRM & Ticketing: Accurately log customer interaction details, track open service tickets, and escalate technical issues to respective department leads. Quality & SLA Standards: Adhere to communication quality benchmarks, maintaining optimal Average Handle Time (AHT) and high customer satisfaction ratings. Team Collaboration: Coordinate with team leaders, quality auditors, and operations managers to improve daily service delivery. Eligibility & Candidate Profile Education: 12th Pass, Undergraduate, Diploma, or Graduate in any stream (B. Com, B. A, B. Sc, BBA, BCA, B. Tech). Experience: 0-1 Year (Freshers with good verbal communication skills and confidence are warmly welcome). Language Skills: Good verbal command of English and Hindi (Knowledge of regional languages like Telugu, Tamil, Marathi, or Gujarati is an added advantage). Technical Skills: Basic computer operating knowledge, fast typing speed (2030+ WPM), and familiarity with MS Office / CRM portals. Compensation, Shift Timings & Benefits Salary Package: 1,00,000 - 2,00,000 P. A. + Attractive Monthly Performance Incentives. Job Type & Shift: Full-Time (Day Shifts / Rotational Shifts with Fixed Offs). Perks: Performance awards, paid training period, high internal growth opportunities (IJP) to Quality Analyst / Team Leader roles. Zero Charges: 100% Direct Company Hiring. Zero registration or consultancy fees. How to Apply Interested candidates can apply directly on Pagaar India using the Direct Apply or WhatsApp HR button for immediate interview scheduling.

Urgent Hiring: 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process in Bhopal, Bhopal, Madhya Pradesh AWAKEN INDIA is actively conducting direct walk-ins and virtual interviews for 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process (Inbound & Outbound Customer Care Voice Process) located in Bhopal, Bhopal, Madhya Pradesh. Both enthusiastic freshers and experienced customer care executives seeking career growth and stable daytime/rotational shifts are encouraged to apply. Job Overview & Work Culture As part of our customer success team at AWAKEN INDIA, you will serve as the first point of contact for domestic and international clients, resolving product inquiries, managing service requests, updating CRM databases, and delivering world-class customer experience with high Customer Satisfaction (CSAT) scores. Key Responsibilities & Day-to-Day Duties Customer Communication: Handle inbound & outbound customer care voice process calls/chats in a courteous, friendly, and professional manner. Query Resolution: Understand customer concerns, verify account details, troubleshoot queries, and provide accurate first-call resolution (FCR). CRM & Ticketing: Accurately log customer interaction details, track open service tickets, and escalate technical issues to respective department leads. Quality & SLA Standards: Adhere to communication quality benchmarks, maintaining optimal Average Handle Time (AHT) and high customer satisfaction ratings. Team Collaboration: Coordinate with team leaders, quality auditors, and operations managers to improve daily service delivery. Eligibility & Candidate Profile Education: 12th Pass, Undergraduate, Diploma, or Graduate in any stream (B. Com, B. A, B. Sc, BBA, BCA, B. Tech). Experience: 0-1 Year (Freshers with good verbal communication skills and confidence are warmly welcome). Language Skills: Good verbal command of English and Hindi (Knowledge of regional languages like Telugu, Tamil, Marathi, or Gujarati is an added advantage). Technical Skills: Basic computer operating knowledge, fast typing speed (2030+ WPM), and familiarity with MS Office / CRM portals. Compensation, Shift Timings & Benefits Salary Package: 1,00,000 - 2,00,000 P. A. + Attractive Monthly Performance Incentives. Job Type & Shift: Full-Time (Day Shifts / Rotational Shifts with Fixed Offs). Perks: Performance awards, paid training period, high internal growth opportunities (IJP) to Quality Analyst / Team Leader roles. Zero Charges: 100% Direct Company Hiring. Zero registration or consultancy fees. How to Apply Interested candidates can apply directly on Pagaar India using the Direct Apply or WhatsApp HR button for immediate interview scheduling.