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Customer Service Associate in Kolkata

Experience

0-1 Year

Salary Package

₹1,00,000 - ₹2,00,000 P.A.

Work Location

Kalyani, Kolkata, West Bengal

Job Type

FULL TIME

Posted: 07/10/2026 Actively Reviewing Resumes
Job ID: #IM27O94F

Job Description

Target Role:Customer Service Associate in Kolkata
Eligibility:12th Pass / Graduate
Direct Process:0% Placement Charges

We are looking for a FRESHERS to join our team at Pemlix Technology Solutions Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹10,000 - ₹14,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Maintain accurate records of customer interactions and follow-ups

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for lead generation and training will be provided by company no hidden charges, Candidates must be open to a 6 days working week during the Day shift.

Job Details

Role

Customer Service Associate

Industry Type / Category

BPO / Call Centre / ITES

Employment Type

FULL TIME

Experience Required

0-1 Year

Key Skills

Lead GenerationCustomer handlingCommunication skillsComputer skill
Official Candidate Advisory & Verification Notice

Career Guidance & Application Advisory for Customer Service Associate

Published by Pagaar India Editorial Team · Verified for Kolkata Job Seekers

1Role Readiness & Screening Expectation

Candidates applying for Customer Service Associate in Kolkata are evaluated on foundational domain competency, professional communication, and punctuality. If applying as a 12th Pass / Graduate candidate, highlight your practical skills, certifications, and previous customer or technical projects in your resume to ensure high recruiter shortlisting rates.

2Pagaar India 100% Zero-Fee Candidate Protection Guarantee

Applying for jobs on Pagaar India is 100% free of cost. Under our strict publisher code and National Employment Guidelines, no genuine corporate employer or hiring recruiter will EVER request payment for interview appointment slots, document verification, application registration, training fees, or uniform deposits. If anyone solicits money under any pretext, do not transfer funds and immediately report the vacancy to support@pagaarindia.com.

3Interview Preparation & Direct HR Follow-up Tips

Once your application is submitted via the button below, the hiring manager receives your verified profile directly on their recruiter console. We recommend keeping a clean PDF copy of your updated resume ready on your mobile device, researching the company’s services beforehand, and dressing professionally for either telephonic, video, or in-person rounds.

Candidate FAQs

Frequently Asked Questions about this Customer Service Associate Role

Key verified details for job applicants in Kolkata.

QWhat is the eligibility and qualification required for Customer Service Associate in Kolkata?

Candidates applying for this Customer Service Associate role should have a minimum qualification of 12th Pass / Graduate. Experience required: 0-1 Year.

QWhat is the salary package for Customer Service Associate in Kolkata?

The offered salary for this Customer Service Associate position is ₹1,00,000 - ₹2,00,000 P.A.. Pagaar India does not charge any placement fee or commission from candidates.

QAre there any registration or placement fees to apply for this job?

No, applying for Customer Service Associate at PEMLIX TECHNOLOGY SOLUTIONS PVT LTD through Pagaar India is 100% Free. We have a strict zero-fee policy. Never pay anyone asking money for jobs or interviews.

QHow can I apply directly for Customer Service Associate vacancy?

Click the "Apply Now" button on this page, enter your contact details, and submit your resume. Your application will be sent directly to the hiring recruiter dashboard.

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Customer Service Associate

₹1,00,000 - ₹2,00,000 P.A.

Customer Service Associate

₹1,00,000 - ₹2,00,000 P.A.