Pagaar India
Delhi-NCR (specifically Noida and Gurgaon) has emerged as a premier hub for IT companies, SaaS startups, and digital transformation agencies. Demand is high for developers skilled in Next.js, Node.js, SQL, and AWS cloud management. Entry-level salaries range from INR 3 LPA to 6 LPA, scaling up to INR 12+ LPA for experienced developers. Build standard portfolios to clear technical screening rounds.
Looking for Talent Acquisition Specialist (Female Preferred) | Bangalore | Domestic & International IT Recruitment | Immediate Joiners Job Title - Talent Acquisition Specialist (Female Preferred) Industry - IT Recruitment | Talent Acquisition | Staffing | Human Resources Job Type - Full-Time Location - Bangalore Experience - 13 Years Joining - Immediate Joiners Preferred Job Summary We are looking for a proactive and experienced Talent Acquisition Specialist to join our growing recruitment team in Bangalore. The ideal candidate should have hands-on experience in Domestic & International IT Recruitment, sourcing technical professionals, and managing end-to-end hiring. Experience in recruiting Cloud Sales and IT Sales professionals will be an added advantage. Key Responsibilities Handle end-to-end recruitment for Domestic & International IT positions. Source candidates using LinkedIn, Boolean Search, X-Ray Search, job portals, and employee referrals. Screen technical profiles and conduct initial HR interviews. Coordinate interviews with hiring managers and technical teams. Build and maintain a strong candidate pipeline. Manage multiple IT hiring requirements simultaneously. Recruit Cloud Sales and IT Sales professionals. Maintain recruitment trackers, reports, and hiring metrics. Ensure an excellent candidate experience throughout the recruitment lifecycle. Work closely with stakeholders to achieve hiring targets. Required Skills Domestic IT Recruitment International IT Recruitment LinkedIn Recruiter Boolean Search X-Ray Search Technical Recruitment Talent Acquisition Stakeholder Management Candidate Sourcing Cloud Sales & IT Sales Hiring Eligibility Graduate in any discipline. 13 years of experience in IT Recruitment or Talent Acquisition. Excellent communication and stakeholder management skills. Experience in recruiting technical and sales professionals. Immediate Joiners Preferred. Benefits Competitive Salary Career Growth Opportunities Professional Work Environment Learning & Development Programs Exposure to Domestic & International Hiring Collaborative Team Culture Apply Now Send your updated CV to: neema. pawar@appsquadz. com Immediate Joiners Preferred
Senior Python Developer (GenAI & Agentic AI) Job Summary We are looking for a strong Python Developer with solid backend and data-handling experience and working familiarity with Artificial Intelligence (AI), Machine Learning (ML), and Generative AI (GenAI) concepts. The ideal candidate can build scalable backend systems, integrate AI/ML models, and leverage LLMs and agentic workflows to create intelligent, autonomous application features. Key Responsibilities Design, develop, and maintain Python-based applications. Build REST APIs, microservices, and backend systems. Integrate AI/ML models into production. Build GenAI solutions (LLMs, embeddings, vector search). Develop agentic workflows and AI agents. Implement RAG pipelines. Work with Azure OpenAI/OpenAI integrations Ensure responsible AI practices. Required Skills & Qualifications Strong Python (OOP, data structures) Django/Flask/FastAPI REST APIs, async programming Databases: PostgreSQL/MySQL/MongoDB Git, CI/CD AI/ML & GenAI Exposure Basic ML lifecycle understanding NumPy, Pandas, scikit-learn LLMs and prompt engineering LangChain/semantic-kernel exposure Vector DB (FAISS, Pinecone) RAG and embeddings Position: Sr. UI Designer Location: Pune Employment Type: Contract to Hire (12 Months) Open Positions: 5 Salary Budget: 7.0 9.0 LPA (Strict Budget) Joining: Immediate Education: creative degree background only. Must skills: KeySkills: Figma Joining Date: Immediate (Target Start Date: July 13, 2026) Must: Portfolio Expectations A strong portfolio showcasing website UI design work, use of design systems or reusable components, responsive layouts, and attention to visual detail. Job Overview We are looking for an experienced Sr. UI Designer to support a large-scale website design project in Figma. The ideal candidate should have strong visual design skills, hands-on expertise in Figma, and the ability to work within an established design system. This role requires someone who can quickly understand requirements, follow brand and design system guidelines, and deliver high-quality web UI designs with minimal onboarding. The candidate should also be capable of guiding other designers, reviewing outputs, resolving inconsistencies, and driving continuous improvements. Key Responsibilities Design high-fidelity website interfaces in Figma for both desktop and responsive views, aligned with project requirements. Ensure strong brand consistency, visual accuracy, clear typography, structured layouts, appropriate colour usage, imagery, and responsive behaviour. Work with Figma libraries, components, styles, variables, grids, and templates while adhering to brand guidelines, accessibility standards, and UI best practices. Collaborate closely with senior designers, design leads, developers, and project managers. Understand feedback clearly, implement changes accurately, and communicate blockers, missing assets, or unclear requirements in a timely manner. Contribute to team efficiency by supporting and overseeing a small group of junior designers. Use supporting tools such as Adobe XD, Sketch, and Adobe Creative Suite where required. Good to have Required Skills & Experience 57 years of relevant experience in UI, visual, or web design, preferably on large-scale website projects Strong hands-on experience with Figma, including design systems and shared libraries Working knowledge of Adobe Creative Suite Familiarity with HTML, CSS, and web layout behaviour (preferred) Understanding of accessibility standards and best practices Strong communication skills and ability to manage multiple tasks within timelines Ability to apply feedback quickly while maintaining consistency and quality Experience in mentoring or managing a small team and tracking deliverables
! Hiring..! Job Title: Java Developer (7+ Years Experience) Location: Remote (Hyderabad) Experience: 7+ Years (Mandatory) Key Responsibilities:Design, develop, and maintain scalable microservices using Java and Spring BootLead and contribute to API development and lifecycle management (design, discovery, governance) Implement RESTful APIs following best practices and standardsEnsure API security using AuthN, AuthZ, OAuth 2.0, OpenID, PKCE, and OWASP guidelinesDevelop and maintain API documentation (OAS standards, error handling, etc.) Work with event-driven architecture using Kafka or other message brokersCollaborate with teams to drive technical solutions with minimal supervisionDesign and manage databases (SQL & NoSQL) with strong data modeling expertiseWrite high-quality, production-ready code using Java and open-source technologiesRequired Skills:Strong hands-on experience in Java and Spring BootSolid understanding of Microservices ArchitectureExpertise in REST APIs and API lifecycle managementExperience with Kafka or similar messaging systemsStrong knowledge of API security standards (OAuth 2.0, OpenID, etc.) Experience with database technologies (SQL & NoSQL) Familiarity with API documentation standards (OpenAPI Specification) Good problem-solving and collaboration skillsGood to Have:Experience with API GatewaysExposure to customer-facing APIsAdditional Requirements:Ability to quickly learn and adapt to new technologiesStrong ownership and ability to work with minimal guidanceHow to Apply:Interested candidates can share their resumes at: ayesha. shaik@enfec. com
Looking for Network Engineer IT Company Job Title - Network Engineer Industry - Information Technology | Network Infrastructure | IT Services Job Type - Full-Time Experience - 510 Year (Freshers & Entry-Level Candidates Welcome) Salary - 60,000 80,000 Per Month Location - Rajajinagar, Bangalore Shift - Day Shift Joining - Immediate Joiners Preferred Job Summary We are looking for a motivated Network Engineer to join our IT Infrastructure team in Bangalore. Fresh graduates and candidates with up to 1 year of experience are welcome to apply. The ideal candidate should have basic knowledge of Networking, TCP/IP, Routing, Switching, LAN/WAN, Firewalls, Wireless Networks, Cisco, Network Monitoring, and Troubleshooting. This is an excellent opportunity to build a career in Network Engineering, IT Infrastructure, Network Security, Cloud Networking, and Enterprise Support. Key Responsibilities Install, configure, and maintain network devices. Monitor LAN, WAN, and Wi-Fi network performance. Troubleshoot network connectivity issues. Configure routers, switches, and firewalls. Support users with network-related problems. Monitor network uptime and security. Maintain network documentation and inventory. Assist in implementing network upgrades. Coordinate with senior engineers for infrastructure projects. Follow IT security and networking best practices. Required Skills TCP/IP Networking LAN & WAN Routing & Switching Cisco Networking Basics Network Troubleshooting DNS & DHCP VLAN VPN Wi-Fi Networking Firewall Basics Network Monitoring Windows Server Basics Linux Basics Active Directory (Basic) CCNA Knowledge (Preferred) Communication Skills Problem Solving Teamwork Eligibility B. Tech / BE (CS, IT, ECE), BCA, MCA, Diploma in Networking, or equivalent. Freshers and candidates with 510 year of experience can apply. Basic understanding of networking concepts. CCNA certification is an added advantage. Immediate Joiners Preferred. Employee Benefits Salary: 60,00060,000 Per Month Paid Training Career Growth Opportunities Live Infrastructure Projects Certification Support Paid Leaves Friendly Work Environment
Looking for Network Engineer IT Company Job Title - Network Engineer Industry - Information Technology | Network Infrastructure | IT Services Job Type - Full-Time Experience - 35 Year (Freshers & Entry-Level Candidates Welcome) Salary - 40,000 50,000 Per Month Location - Electronic City, Bangalore Shift - Day Shift Joining - Immediate Joiners Preferred Job Summary We are looking for a motivated Network Engineer to join our IT Infrastructure team in Bangalore. Fresh graduates and candidates with up to 1 year of experience are welcome to apply. The ideal candidate should have basic knowledge of Networking, TCP/IP, Routing, Switching, LAN/WAN, Firewalls, Wireless Networks, Cisco, Network Monitoring, and Troubleshooting. This is an excellent opportunity to build a career in Network Engineering, IT Infrastructure, Network Security, Cloud Networking, and Enterprise Support. Key Responsibilities Install, configure, and maintain network devices. Monitor LAN, WAN, and Wi-Fi network performance. Troubleshoot network connectivity issues. Configure routers, switches, and firewalls. Support users with network-related problems. Monitor network uptime and security. Maintain network documentation and inventory. Assist in implementing network upgrades. Coordinate with senior engineers for infrastructure projects. Follow IT security and networking best practices. Required Skills TCP/IP Networking LAN & WAN Routing & Switching Cisco Networking Basics Network Troubleshooting DNS & DHCP VLAN VPN Wi-Fi Networking Firewall Basics Network Monitoring Windows Server Basics Linux Basics Active Directory (Basic) CCNA Knowledge (Preferred) Communication Skills Problem Solving Teamwork Eligibility B. Tech / BE (CS, IT, ECE), BCA, MCA, Diploma in Networking, or equivalent. Freshers and candidates with 35 year of experience can apply. Basic understanding of networking concepts. CCNA certification is an added advantage. Immediate Joiners Preferred. Employee Benefits Salary: 40,00050,000 Per Month Paid Training Career Growth Opportunities Live Infrastructure Projects Certification Support Paid Leaves Friendly Work Environment
Looking for Network Engineer IT Company Job Title - Network Engineer Industry - Information Technology | Network Infrastructure | IT Services Job Type - Full-Time Experience - Freshers Salary - 25,000 35,000 Per Month Location - Koramangala, Bangalore Shift - Day Shift Joining - Immediate Joiners Preferred Job Summary We are looking for a motivated Network Engineer to join our IT Infrastructure team in Bangalore. Fresh graduates and candidates with up to 1 year of experience are welcome to apply. The ideal candidate should have basic knowledge of Networking, TCP/IP, Routing, Switching, LAN/WAN, Firewalls, Wireless Networks, Cisco, Network Monitoring, and Troubleshooting. This is an excellent opportunity to build a career in Network Engineering, IT Infrastructure, Network Security, Cloud Networking, and Enterprise Support. Key Responsibilities Install, configure, and maintain network devices. Monitor LAN, WAN, and Wi-Fi network performance. Troubleshoot network connectivity issues. Configure routers, switches, and firewalls. Support users with network-related problems. Monitor network uptime and security. Maintain network documentation and inventory. Assist in implementing network upgrades. Coordinate with senior engineers for infrastructure projects. Follow IT security and networking best practices. Required Skills TCP/IP Networking LAN & WAN Routing & Switching Cisco Networking Basics Network Troubleshooting DNS & DHCP VLAN VPN Wi-Fi Networking Firewall Basics Network Monitoring Windows Server Basics Linux Basics Active Directory (Basic) CCNA Knowledge (Preferred) Communication Skills Problem Solving Teamwork Eligibility B. Tech / BE (CS, IT, ECE), BCA, MCA, Diploma in Networking, or equivalent. Freshers Basic understanding of networking concepts. CCNA certification is an added advantage. Immediate Joiners Preferred. Employee Benefits Salary: 25,00035,000 Per Month Paid Training Career Growth Opportunities Live Infrastructure Projects Certification Support Paid Leaves Friendly Work Environment
Looking for Network Engineer IT Company Job Title - Network Engineer Industry - Information Technology | Network Infrastructure | IT Services Job Type - Full-Time Experience - 01 Year (Freshers & Entry-Level Candidates Welcome) Salary - 35,000 45,000 Per Month Location - Malleswaram, Bangalore Shift - Day Shift Joining - Immediate Joiners Preferred Job Summary We are looking for a motivated Network Engineer to join our IT Infrastructure team in Bangalore. Fresh graduates and candidates with up to 1 year of experience are welcome to apply. The ideal candidate should have basic knowledge of Networking, TCP/IP, Routing, Switching, LAN/WAN, Firewalls, Wireless Networks, Cisco, Network Monitoring, and Troubleshooting. This is an excellent opportunity to build a career in Network Engineering, IT Infrastructure, Network Security, Cloud Networking, and Enterprise Support. Key Responsibilities Install, configure, and maintain network devices. Monitor LAN, WAN, and Wi-Fi network performance. Troubleshoot network connectivity issues. Configure routers, switches, and firewalls. Support users with network-related problems. Monitor network uptime and security. Maintain network documentation and inventory. Assist in implementing network upgrades. Coordinate with senior engineers for infrastructure projects. Follow IT security and networking best practices. Required Skills TCP/IP Networking LAN & WAN Routing & Switching Cisco Networking Basics Network Troubleshooting DNS & DHCP VLAN VPN Wi-Fi Networking Firewall Basics Network Monitoring Windows Server Basics Linux Basics Active Directory (Basic) CCNA Knowledge (Preferred) Communication Skills Problem Solving Teamwork Eligibility B. Tech / BE (CS, IT, ECE), BCA, MCA, Diploma in Networking, or equivalent. Freshers and candidates with 01 year of experience can apply. Basic understanding of networking concepts. CCNA certification is an added advantage. Immediate Joiners Preferred. Employee Benefits Salary: 35,00045,000 Per Month Paid Training Career Growth Opportunities Live Infrastructure Projects Certification Support Paid Leaves Friendly Work Environment
Sr. UI Designer Location: Pune Employment Type: Contract to Hire (12 Months) Open Positions: 5 Salary Budget: 7.0 9.0 LPA (Strict Budget) Joining: Immediate Education: creative degree background only. Must skills: KeySkills: Figma Joining Date: Immediate (Target Start Date: July 13, 2026) Must: Portfolio Expectations A strong portfolio showcasing website UI design work, use of design systems or reusable components, responsive layouts, and attention to visual detail. Job Overview We are looking for an experienced Sr. UI Designer to support a large-scale website design project in Figma. The ideal candidate should have strong visual design skills, hands-on expertise in Figma, and the ability to work within an established design system. This role requires someone who can quickly understand requirements, follow brand and design system guidelines, and deliver high-quality web UI designs with minimal onboarding. The candidate should also be capable of guiding other designers, reviewing outputs, resolving inconsistencies, and driving continuous improvements. Key Responsibilities Design high-fidelity website interfaces in Figma for both desktop and responsive views, aligned with project requirements. Ensure strong brand consistency, visual accuracy, clear typography, structured layouts, appropriate color usage, imagery, and responsive behavior. Work with Figma libraries, components, styles, variables, grids, and templates while adhering to brand guidelines, accessibility standards, and UI best practices. Collaborate closely with senior designers, design leads, developers, and project managers. Understand feedback clearly, implement changes accurately, and communicate blockers, missing assets, or unclear requirements in a timely manner. Contribute to team efficiency by supporting and overseeing a small group of junior designers. Use supporting tools such as Adobe XD, Sketch, and Adobe Creative Suite where required. Good to have Required Skills & Experience 57 years of relevant experience in UI, visual, or web design, preferably on large-scale website projects Strong hands-on experience with Figma, including design systems and shared libraries Working knowledge of Adobe Creative Suite Familiarity with HTML, CSS, and web layout behavior (preferred) Understanding of accessibility standards and best practices Strong communication skills and ability to manage multiple tasks within timelines Ability to apply feedback quickly while maintaining consistency and quality Experience in mentoring or managing a small team and tracking deliverables
JOB CODE: AK DSAIG187 Roles and responsibility: Design and build stateful, multi-step agentic AI systems with planning, tool calling, memory, retries, guardrails, and human-in-the-loop workflows. Build advanced RAG pipelines with hybrid retrieval, re-ranking, grounding, query planning, and long-term memory. Develop scalable AI solutions using Python across ML/DL and LLM workflows. Deploy and optimize AI workloads on GPU infrastructure across cloud environments. Collaborate with cloud and data engineering teams for production deployments. Drive testing, evaluation, observability, failure analysis, and production reliability. Translate business problems into scalable AI architectures and own end-to-end delivery. Postions: 2 Open (1 mahape, Mumbai another Pune) apply at eshahire7@gmail. com Reference: Pagaar India
Title: AEM Architect position. Loc: Ban / Hyd / Pune / Mumbai / Delhi / Gurgaon / Noida (hybrid 2-3 days onsite) Contract: 12 months plus (can be on your payroll or Client payroll) Budget: 24 lakhs - 28 lakhs (2.4 to 2.8 LPM) Must-have skills: WCMS, AEM, AEMaaCS ------------------------------------------------------------------------------------------ Mandatory Profile Focus ( follow this to source better) We are looking for Hands-on AEM Solution Architects, not Senior Developers, UI Developers, or Technical Leads unless they have clearly demonstrated architecture ownership. Candidates should have 14+ years of overall experience with 10+ years of hands-on Adobe Experience Manager (AEM) experience. Mandatory Skills Candidates should have hands-on experience in: Adobe Experience Manager (AEM) AEM as a Cloud Service (AEMaaCS) WCMS Java Apache Sling Sling Models OSGi Framework JCR Dispatcher AEM Forms REST APIs Adobe Experience Cloud Adobe Analytics Adobe Target Adobe Campaign Enterprise CMS Migration (Sitecore, Drupal, WordPress, etc. to AEM) Design Systems / Storybook CI/CD Pipelines Adobe Cloud Manager Docker / Kubernetes DevOps Enterprise Architecture Solution Design Technical Leadership Multi-region implementations Mandatory Experience Candidates must demonstrate: Enterprise AEM Solution Architecture End-to-end AEM implementation Large-scale migration projects Cloud-native AEM implementations Architecture governance Performance optimization Security and scalability reviews Client-facing architecture discussions Team leadership and mentoring Submission Requirements (Mandatory) Resume FormatSubmit resumes only in Microsoft Word (. doc/. docx) format. PDF resumes will not be accepted. Candidate Validation Please include: (In the Tracker) Actual Current CTC Expected CTC Notice Period Current Location Preferred Location Total Experience Relevant AEM Experience AEMaaCS Experience Architect Experience Profile Justification (Mandatory) Every profile must include a 23-line justification explaining why the candidate is a strong fit for this Architect role. Highlight:Architecture ownership AEM Cloud experience Enterprise migration experience Adobe Experience Cloud integration Relevant Architect-level responsibilities Profiles That Will Not Be Considered Please do not submit candidates whose primary experience is: Front-End/UI Development AEM Developer AEM Content Author UI Lead React/Angular Developer Technical Lead without Solution Architecture responsibilities Candidates with more than 30 days' notice period Candidates with less than 10 years of hands-on AEM experience Candidates whose expected CTC exceeds the budget range of 2428 LPA (unless exceptional and discussed in advance)
We are looking for a skilled Android Developer with 5+ years of experience to join our team in Bengaluru. As an Android Developer, you will be responsible for developing, testing, and maintaining applications for the Android platform. You will work closely with cross-functional teams to design and implement mobile applications that deliver an exceptional user experience. Key Responsibilities: Design, develop, and maintain high-performance Android applications. Write efficient, maintainable, and reusable Java,Kotlin code. Collaborate with UX and UI designers to implement app designs and provide a smooth and intuitive user experience. Integrate RESTful APIs to connect Android applications with backend services. Optimize application performance to ensure smooth performance on a wide range of Android devices. Troubleshoot and debug issues and provide fixes promptly. Conduct code reviews to maintain high standards of code quality. Stay updated with the latest trends and technologies in Android development. Participate in Agile development processes, including sprint planning and retrospectives. Required Skills: 5+ years of hands-on experience in Android development. Proficiency in Java and Kotlin programming languages. Strong understanding of Android SDK, Android Studio, and UI, UX principles. Experience in designing RESTful APIs and integrating them with mobile applications. Solid knowledge of SQLite, Room, or other database management systems. Familiarity with Android libraries like Retrofit, Glide, Dagger2, and Firebase. Knowledge of Android design patterns, such as MVC, MVP, and MVVM. Experience with version control systems like Git. Strong problem-solving skills and the ability to write clean, maintainable code. Understanding of unit testing and testing frameworks like JUnit and Espresso. Preferred Skills: Experience with multi-threading and asynchronous programming. Knowledge of Google Play Store guidelines and app submission process. Familiarity with CI, CD tools, and workflows for mobile development. Exposure to Kotlin Coroutines and Jetpack Compose for modern Android development.
We are seeking a detail-oriented and analytical QA Analyst to join the VEHO Delivery Command Center team. The ideal candidate will be responsible for monitoring, evaluating, and improving the quality of customer interactions, operational processes, and delivery support activities. This role ensures adherence to company standards, identifies performance gaps, and provides actionable feedback to enhance service quality and operational efficiency. Key Responsibilities Conduct quality audits of delivery support interactions, including calls, chats, emails, and tickets. Evaluate agent performance against predefined quality standards and operational KPIs. Monitor adherence to VEHO processes, policies, and customer experience guidelines. Identify trends, recurring issues, and process gaps affecting delivery operations. Provide constructive feedback and coaching recommendations to team members and supervisors. Prepare quality reports, scorecards, and performance dashboards. Collaborate with Operations, Training, and Team Leads to implement quality improvement initiatives. Participate in calibration sessions to ensure consistent evaluation standards. Track corrective actions and follow up on quality improvement plans. Support root cause analysis for customer complaints, escalations, and delivery exceptions. Recommend process enhancements to improve efficiency, accuracy, and customer satisfaction. Maintain documentation of quality standards, audit findings, and best practices. Required Qualifications Bachelor's degree or equivalent work experience. 13 years of experience in Quality Assurance, Customer Support Quality, or Operations Quality. Experience in logistics, delivery operations, transportation, or command center environments preferred. Strong analytical and problem-solving skills. Proficiency in Microsoft Excel, Google Sheets, and reporting tool Experience with ticketing and CRM platforms such as Zendesk, Salesforce, or similar tools. Knowledge of quality frameworks, auditing methodologies, and performance metrics. Experience working in fast-paced delivery, logistics, or last-mile operations environments. Familiarity with data visualization tools such as Power BI, Tableau, or Looker. Key Performance Indicators (KPIs) Quality Audit Accuracy Customer Satisfaction (CSAT) Impact Escalation Reduction Rate Error Detection & Reporting Accuracy Improvement Plan Effectiveness Skills Required Quality Monitoring & Auditing Root Cause Analysis Performance Evaluation Data Analysis & Reporting Coaching & Feedback Delivery Attention to Detail Working Conditions Ability to work in night shift, including weekends if required. Comfortable working in a high-volume, fast-paced delivery operations environment. Strong ability to manage multiple priorities while maintaining quality standards. This role plays a critical part in ensuring exceptional delivery support quality and a seamless customer experience across VEHO's Delivery Command Center operations.
Urgent Hiring: Tier 1 Support Agent - Customer Support & Voice Process in Sector 22, Panchkula, Haryana Programming. com is actively conducting direct walk-ins and virtual interviews for Tier 1 Support Agent - Customer Support & Voice Process (Non-Voice Chat & Email Support Process) located in Sector 22, Panchkula, Haryana. Both enthusiastic freshers and experienced customer care executives seeking career growth and stable daytime/rotational shifts are encouraged to apply. Job Overview & Work Culture As part of our customer success team at Programming. com, you will serve as the first point of contact for domestic and international clients, resolving product inquiries, managing service requests, updating CRM databases, and delivering world-class customer experience with high Customer Satisfaction (CSAT) scores. Key Responsibilities & Day-to-Day Duties Customer Communication: Handle non-voice chat & email support process calls/chats in a courteous, friendly, and professional manner. Query Resolution: Understand customer concerns, verify account details, troubleshoot queries, and provide accurate first-call resolution (FCR). CRM & Ticketing: Accurately log customer interaction details, track open service tickets, and escalate technical issues to respective department leads. Quality & SLA Standards: Adhere to communication quality benchmarks, maintaining optimal Average Handle Time (AHT) and high customer satisfaction ratings. Team Collaboration: Coordinate with team leaders, quality auditors, and operations managers to improve daily service delivery. Eligibility & Candidate Profile Education: 12th Pass, Undergraduate, Diploma, or Graduate in any stream (B. Com, B. A, B. Sc, BBA, BCA, B. Tech). Experience: 1-3 Years (Freshers with good verbal communication skills and confidence are warmly welcome). Language Skills: Good verbal command of English and Hindi (Knowledge of regional languages like Telugu, Tamil, Marathi, or Gujarati is an added advantage). Technical Skills: Basic computer operating knowledge, fast typing speed (2030+ WPM), and familiarity with MS Office / CRM portals. Compensation, Shift Timings & Benefits Salary Package: 3,00,000 - 5,00,000 P. A. + Attractive Monthly Performance Incentives. Job Type & Shift: Full-Time (Day Shifts / Rotational Shifts with Fixed Offs). Perks: Performance awards, paid training period, high internal growth opportunities (IJP) to Quality Analyst / Team Leader roles. Zero Charges: 100% Direct Company Hiring. Zero registration or consultancy fees. How to Apply Interested candidates can apply directly on Pagaar India using the Direct Apply or WhatsApp HR button for immediate interview scheduling.
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