Customer Onboarding & Telecaller in Delhi

ADM BUSINESS PARTNER is hiring for an ongoing project that helps prospective users understand and complete registration on its portal. The project focuses on clear communication, timely follow-ups, and making the registration experience simple and accessible for every lead.

Responsibilities:

• Call leads and explain the portal registration process in a clear, friendly manner.
• Guide users step by step through account creation and registration requirements.
• Respond to basic questions and resolve common registration-related concerns.
• Follow up with interested leads and maintain accurate call and registration records.
• Coordinate with the project team to share lead updates, user feedback, and recurring issues.
• Maintain professional communication standards during every interaction.

Requirements:

• 0–1 year of experience; freshers with strong communication skills are welcome.
• Excellent Hindi and basic English communication skills.
• Comfortable speaking with leads over the phone and explaining processes patiently.
• Basic computer knowledge and the ability to use online portals.
• Good listening, follow-up, and record-keeping skills.