Customer Service & Sales Executive

Customer Service & Sales Executive | International Inbound Voice Process | | US Process | Salary ₹25,000–₹45,000 + Incentives | Immediate Joining | Noida

Job Title: Inbound Sales Executive

Industry: International BPO / International Voice Process

Process: Inbound Sales Process (US Process)

Location: Noida, Uttar Pradesh

Experience: 1–3 Years

Salary: ₹25,000 – ₹45,000 Per Month + Attractive Incentives

Shift: US Shift / Night Shift

Employment Type: Full-Time - Immediate Joiners Preferred

 

Job Summary

We are hiring dynamic and target-oriented Inbound Sales Executives for an International BPO in Noida. The ideal candidate should have excellent English communication skills and experience in International Sales, Customer Service, Lead Conversion, Customer Retention, and Revenue Generation.

The candidate will be responsible for handling inbound calls from international customers, understanding customer requirements, promoting products and services, converting inquiries into sales, and delivering exceptional customer experiences.

Key Responsibilities

• Handle inbound calls from international customers.
• Understand customer requirements and recommend suitable products or services.
• Convert inbound inquiries into successful sales opportunities.
• Achieve monthly sales and revenue targets.
• Upsell and cross-sell products and subscription services.
• Build and maintain strong customer relationships.
• Resolve customer concerns and provide exceptional customer service.
• Maintain accurate customer records and CRM updates.
• Follow sales scripts and quality guidelines.
• Collaborate with internal teams to improve customer satisfaction and sales performance.

Required Skills

• International Sales
• Inbound Sales Process
• International Voice Process
• Customer Service
• Customer Acquisition
• Lead Conversion
• Customer Retention
• Upselling & Cross-Selling
• Sales Negotiation
• CRM Management
• Revenue Generation
• Relationship Management
• Communication Skills
• Objection Handling
• Sales Closing Techniques

Candidate Requirements

• Graduate or Undergraduate can apply.
• 1–3 years of experience in International BPO Sales or Customer Service.
• Freshers with excellent communication skills can also apply.
• Comfortable working in US Shift / Night Shift.
• Target-driven and customer-focused attitude.

Benefits

• Fixed Salary ₹25,000 – ₹50,000 Per Month
• Attractive Performance Incentives
• Unlimited Earning Potential
• International Exposure
• Career Growth Opportunities
• Professional Work Environment
• Employee Rewards & Recognition Programs

Work Location:

Noida

Shift:

US Shift / Night Shift