What is the eligibility and qualification required for Customer Support Assosciate International Voice in Mumbai?

Candidates applying for this Customer Support Assosciate International Voice role should have a minimum qualification of Graduate. Experience required: 5-10 Years.

What is the salary package for Customer Support Assosciate International Voice in Mumbai?

The offered salary for this Customer Support Assosciate International Voice position is ₹4,00,000 - ₹5,00,000 P.A.. Pagaar India does not charge any placement fee or commission from candidates.

Are there any registration or placement fees to apply for this job?

No, applying for Customer Support Assosciate International Voice at HireXpert through Pagaar India is 100% Free. We have strict zero-fee policy. Never pay anyone asking money for jobs or interviews.

How can I apply directly for Customer Support Assosciate International Voice vacancy?

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Customer Support Assosciate International Voice

Featured

HireXpertVerified

4.5(2,123 Reviews)

MALAD,GOREGAON, Mumbai, Maharashtra

FULL TIME

5-10 Years

₹4,00,000 - ₹5,00,000 P.A.

Posted 19/10/2026

JavaSpring BootMicroservicesAWSDockerKubernetesREST API

JavaSpring Boot+5 more

Job Description

🚨 CUSTOMER SERVICE ASSOCIATE! 🚨

💼 Role: Customer Service Associate – International Voice (Banking & Cards)
📍 Location: Goregaon–Malad, Mumbai | US Process
💰 Salary: Up to ₹5.8 LPA

🎓 Eligibility:
• Graduate: 1–12 years BPO Voice experience
• HSC: 18 months–10 years BPO Voice experience
❌ Freshers are not eligible.

🕒 Shift: Rotational/Night | 9-hour shift | 6 days/week, including weekends if required

🔹 Key Responsibilities:
• Handle customer queries efficiently
• Achieve SLA, KPI, AHT, RSAT & Customer Experience targets
• Deliver excellent customer service
• Implement process updates and feedback

✨ Skills Required:
✔️ Excellent English communication
✔️ International Voice experience preferred
✔️ Positive attitude & strong teamwork
✔️ Flexible for rotational/night shifts

📌 Interview: HR → V&A → OPS
⚡ Fast Track V&A Exemption: Eligible BPO1/BPOZ candidates may proceed directly to OPS.

📩 Interested candidates can apply now and take the next step toward a rewarding career with TCS!

Apply now on: hr901um@gmail.com

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