Inbound Technical Sales Executive

Technical Sales Executive | International BPO | Inbound Process | Noida

Job Title: Technical Sales Executive

Industry: International BPO / Technical Support Sales

Process: Inbound Technical Sales Process

Location: Noida, Uttar Pradesh

Experience: 5–10 Years

Salary: ₹40,000 – ₹70,000 Per Month + Attractive Incentives

Shift: US Shift / Night Shift - Immediate Joiners Preferred

Employment Type: Full-Time

Job Summary

We are hiring Technical Sales Executives for an International BPO in Noida. The ideal candidate should have experience in Technical Sales, Technical Support, Customer Service, and Inbound Sales. Candidates with experience in Printer Support, Antivirus Support, Software Sales, Technical Troubleshooting, and International Voice Process will be preferred.

The role involves handling inbound customer calls, diagnosing customer requirements, recommending technical solutions, and generating sales revenue through effective communication and customer engagement.

Key Responsibilities

• Handle inbound calls from international customers.
• Identify customer technical issues and requirements.
• Recommend suitable software, technical support plans, and services.
• Generate revenue through technical sales and upselling.
• Provide excellent customer service and technical guidance.
• Achieve monthly sales and performance targets.
• Maintain customer records and CRM updates.
• Resolve customer concerns professionally.
• Build long-term customer relationships.
• Follow quality standards and compliance procedures.

Required Skills

• Technical Sales
• Technical Support
• Inbound Sales
• International Voice Process
• Customer Service
• Printer Support Sales
• Antivirus Sales
• Software Sales
• Technical Troubleshooting
• Upselling & Cross-Selling
• Customer Retention
• Lead Conversion
• Sales Negotiation
• CRM Management
• Excellent English Communication

Candidate Requirements

• Graduate or Undergraduate can apply.
• 5–10 years of experience in International BPO Technical Sales.
• Experience in Printer, Antivirus, Software, or Technical Support Process preferred.
• Strong communication and sales skills.
• Comfortable working in US Shift / Night Shift.

Benefits

• Fixed Salary ₹40,000 – ₹70,000 Per Month
• Unlimited Incentives
• International Exposure
• Career Growth Opportunities
• Employee Recognition Programs
• Professional Work Environment

Work Location:

Noida