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Support Executive in Kolkata

Experience

1-3 Years

Salary Package

₹1,00,000 - ₹2,00,000 P.A.

Work Location

Salt Lake Sector V, Kolkata, West Bengal

Job Type

FULL TIME

Posted: 21/09/2026 Actively Reviewing Resumes
Job ID: #6RHA298S

Job Description

Target Role:Support Executive in Kolkata
Eligibility:Graduate
Direct Process:0% Placement Charges
Support Executive – Female

📍 Location: Salt Lake Sector V, Kolkata (Work From Office)💼 Openings: 4 Positions💰 Salary: Up to ₹20,000 In-Hand (Based on last drawn) + Incentives🕒 Shift: 11:00 AM – 7:00 PM | Mon–Sat (Sunday Fixed Off)🎓 Experience: 1–2 Years in Voice Process / Technical Support / BPO🎤 Interview: Walk-in / Face-to-Face | 11:30 AM – 2:00 PM⚡ Immediate Joiners Preferred

Key ResponsibilitiesVoice Support & Resolution: Handle incoming customer calls, troubleshoot technical issues, and provide accurate solutions.Customer Retention: Maintain high FCR and ensure customer satisfaction.Upselling & Cross-Selling: Identify customer needs and promote relevant products/services through upselling and cross-selling.CRM & Record Management: Maintain accurate call details, customer queries, and ticket status in CRM/Excel.

Qualification & Skills1–2 years of experience in Voice Process, Technical Support, or Customer Care.Experience in Upselling/Cross-Selling preferred. Candidates should understand the concepts and know how to effectively upsell and cross-sell.Strong issue resolution and customer-handling skills.Excellent verbal communication in English, Hindi & Bengali.Minimum Qualification: Graduate.

Job Details

Role

Support Executive

Industry Type / Category

Sales & Business Development

Employment Type

FULL TIME

Experience Required

1-3 Years

Key Skills

upsell and cross-sellcustomer-handlingClient Retention
Official Candidate Advisory & Verification Notice

Career Guidance & Application Advisory for Support Executive

Published by Pagaar India Editorial Team · Verified for Kolkata Job Seekers

1Role Readiness & Screening Expectation

Candidates applying for Support Executive in Kolkata are evaluated on foundational domain competency, professional communication, and punctuality. If applying as a Graduate candidate, highlight your practical skills, certifications, and previous customer or technical projects in your resume to ensure high recruiter shortlisting rates.

2Pagaar India 100% Zero-Fee Candidate Protection Guarantee

Applying for jobs on Pagaar India is 100% free of cost. Under our strict publisher code and National Employment Guidelines, no genuine corporate employer or hiring recruiter will EVER request payment for interview appointment slots, document verification, application registration, training fees, or uniform deposits. If anyone solicits money under any pretext, do not transfer funds and immediately report the vacancy to support@pagaarindia.com.

3Interview Preparation & Direct HR Follow-up Tips

Once your application is submitted via the button below, the hiring manager receives your verified profile directly on their recruiter console. We recommend keeping a clean PDF copy of your updated resume ready on your mobile device, researching the company’s services beforehand, and dressing professionally for either telephonic, video, or in-person rounds.

Candidate FAQs

Frequently Asked Questions about this Support Executive Role

Key verified details for job applicants in Kolkata.

QWhat is the eligibility and qualification required for Support Executive in Kolkata?

Candidates applying for this Support Executive role should have a minimum qualification of Graduate. Experience required: 1-3 Years.

QWhat is the salary package for Support Executive in Kolkata?

The offered salary for this Support Executive position is ₹1,00,000 - ₹2,00,000 P.A.. Pagaar India does not charge any placement fee or commission from candidates.

QAre there any registration or placement fees to apply for this job?

No, applying for Support Executive at Maltar Services through Pagaar India is 100% Free. We have a strict zero-fee policy. Never pay anyone asking money for jobs or interviews.

QHow can I apply directly for Support Executive vacancy?

Click the "Apply Now" button on this page, enter your contact details, and submit your resume. Your application will be sent directly to the hiring recruiter dashboard.

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Support Executive

₹1,00,000 - ₹2,00,000 P.A.