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Urgent Hiring: Telecaller - Customer Support & Voice Process in MIRA ROAD EAST, Thane, Maharashtra Reliance HR consulting service is actively conducting direct walk-ins and virtual interviews for Telecaller - Customer Support & Voice Process (Telecalling & Customer Relationship Process) located in MIRA ROAD EAST, Thane, Maharashtra. Both enthusiastic freshers and experienced customer care executives seeking career growth and stable daytime/rotational shifts are encouraged to apply. Job Overview & Work Culture As part of our customer success team at Reliance HR consulting service, you will serve as the first point of contact for domestic and international clients, resolving product inquiries, managing service requests, updating CRM databases, and delivering world-class customer experience with high Customer Satisfaction (CSAT) scores. Key Responsibilities & Day-to-Day Duties Customer Communication: Handle telecalling & customer relationship process calls/chats in a courteous, friendly, and professional manner. Query Resolution: Understand customer concerns, verify account details, troubleshoot queries, and provide accurate first-call resolution (FCR). CRM & Ticketing: Accurately log customer interaction details, track open service tickets, and escalate technical issues to respective department leads. Quality & SLA Standards: Adhere to communication quality benchmarks, maintaining optimal Average Handle Time (AHT) and high customer satisfaction ratings. Team Collaboration: Coordinate with team leaders, quality auditors, and operations managers to improve daily service delivery. Eligibility & Candidate Profile Education: 12th Pass, Undergraduate, Diploma, or Graduate in any stream (B. Com, B. A, B. Sc, BBA, BCA, B. Tech). Experience: 0-1 Year (Freshers with good verbal communication skills and confidence are warmly welcome). Language Skills: Good verbal command of English and Hindi (Knowledge of regional languages like Telugu, Tamil, Marathi, or Gujarati is an added advantage). Technical Skills: Basic computer operating knowledge, fast typing speed (2030+ WPM), and familiarity with MS Office / CRM portals. Compensation, Shift Timings & Benefits Salary Package: 1,00,000 - 2,00,000 P. A. + Attractive Monthly Performance Incentives. Job Type & Shift: Full-Time (Day Shifts / Rotational Shifts with Fixed Offs). Perks: Performance awards, paid training period, high internal growth opportunities (IJP) to Quality Analyst / Team Leader roles. Zero Charges: 100% Direct Company Hiring. Zero registration or consultancy fees. How to Apply Interested candidates can apply directly on Pagaar India using the Direct Apply or WhatsApp HR button for immediate interview scheduling.
A warehouse worker or associate receives, stores, and ships inventory within a facility. Key duties include unloading trucks, picking and packing customer orders, operating warehouse machinery (like forklifts or pallet jacks), maintaining accurate stock records, and adhering strictly to facility safety protocolsReceiving & Storing: Unload incoming shipments, inspect goods for damage, and organize merchandise in designated storage locations. Order Fulfillment: Accurately pick, pack, label, and prepare orders for on-time shipping or customer pickup. Inventory Management: Maintain accurate stock counts, log incoming/outgoing products into warehouse software, and report discrepancies. Equipment Operation: Safely operate material handling equipment such as pallet jacks, forklifts, or automated retrieval systems (requires certification). Safety & Upkeep: Keep the workspace clean, clear of hazards, and compliant with all workplace health and safety (OSHA) standards Typical Requirements & Qualifications Physical Stamina: Ability to stand for long periods, walk frequently, and regularly lift/move heavy objects (typically 50+ lbs). Tech Skills: Familiarity with digital barcode scanners, tablets, and Inventory or Warehouse Management Systems (WMS). Organization: High attention to detail and basic math skills to ensure order and inventory accuracy. Education: A high school diploma or equivalent is usually required, while on-the-job training and forklift licenses are often provided.
