Chat Support Executive Female

Chat Support Executive (Female) | USA Subscription Sales Process | International BPO | Noida

Job Title: Chat Support Executive (Female)

Process: USA Subscription Sales Process

Industry: International BPO / Inbound Sales Process

Location: Noida, Uttar Pradesh

Gender: Female Preferred

Experience: 0 –1 Years

Salary: ₹20,000 – ₹45,000 Per Month + Attractive Incentives

Shift: US Shift / Night Shift - Immediate Joiners Preferred

Employment Type: Full-Time

Job Summary

We are hiring Chat Support Executives (Female) for a USA Subscription Sales Process in an International BPO based in Noida. The ideal candidate should possess excellent written English communication skills and the ability to interact with international customers through live chat, assist with subscription-related queries, generate sales, and ensure customer satisfaction.

Key Responsibilities

• Handle inbound customer chats from USA-based customers.
• Assist customers with subscription plans, renewals, upgrades, and account-related queries.
• Convert customer inquiries into successful sales opportunities.
• Promote subscription services and maximize revenue through upselling.
• Deliver exceptional customer service through live chat support.
• Resolve customer concerns and provide accurate information.
• Maintain chat quality standards and response time metrics.
• Update CRM and customer interaction records.
• Achieve monthly sales and customer satisfaction targets.
• Coordinate with support and sales teams for issue resolution.

Required Skills

• Live Chat Support
• Customer Service
• Subscription Sales
• Inbound Sales Process
• Customer Retention
• Upselling & Cross-Selling
• Sales Conversion
• Customer Engagement
• CRM Management
• International Customer Support
• Chat Process Handling
• Written English Communication
• Customer Relationship Management
• Problem Solving
• Sales & Support Coordination

Candidate Requirements

• Graduate or Undergraduate can apply.
• 0–3 years of experience in Chat Support, Customer Support, Sales, or International BPO.
• Excellent typing speed and written communication skills.
• Comfortable working in US Shift / Night Shift.
• Customer-focused and target-oriented attitude.

Benefits

• Fixed Salary ₹20,000 – ₹45,000 Per Month
• Attractive Performance Incentives
• International Exposure
• Career Growth Opportunities
• Professional Work Environment
• Employee Rewards & Recognition Programs

Work Location:

Noida

Shift:

US Shift / Night Shift