Client Calling / Lead Follow-up Executive (Web & Digital Services)

About the Role

Social World is hiring an energetic and confident Client Calling / Lead Follow-up Executive to join our team in Karol Bagh, Central Delhi. In this role, you will work exclusively on 100% pre-generated, verified incoming ad leads. There is absolutely NO COLD CALLING. You will connect with interested business clients, understand their requirements, and guide them through our digital growth solutions.

Key Responsibilities

• Connect with verified, incoming client leads generated through online advertising campaigns (No cold calling required).
• Inquire about client requirements for Website Development, Mobile App Development, Social Media Management, and Custom Software Automation.
• Explain service packages, share project portfolios, and answer client queries professionally.
• Maintain consistent and polite follow-ups via phone calls, WhatsApp, and email to assist clients in onboarding.
• Update lead stages, call remarks, and pipeline status inside the company CRM.
• Coordinate with the project delivery team to ensure seamless client communication.

Services You Will Represent

• Website Development (WordPress, Custom Web Apps, E-commerce)
• Mobile App Development (Android & iOS)
• Social Media Management & Performance Ads
• Custom Software & Business Automation Solutions

Required Skills & Qualifications

• Education: Any Graduate, Post Graduate, or Undergraduate with good communication skills.
• Experience: 0 to 2 Years (Freshers with confident speaking skills and eagerness to learn are welcome to apply).
• Communication: Fluent in Hindi and comfortable with conversational English.
• Professional Mindset: Courteous phone etiquette, active listening, and relationship-building skills.
• Digital Awareness: Basic understanding of websites, digital marketing, and computer operations is an added plus.

Benefits & Perks

• Fixed Salary: ₹25,000 to ₹36,000 per month (depending on interview & experience).
• High Earning Potential: Lucrative performance-based incentives on successful client conversions.
• 100% Inbound Leads: Pre-qualified leads provided daily — zero field work or door-to-door sales.
• Rapid Career Growth: Fast-track promotion opportunities in the booming IT & digital agency space.
• Prime Location: Office situated in Karol Bagh with walking distance from the metro station.

Interview & Work Details

• Working Days: Monday to Saturday
• Working Hours: 10:00 AM – 6:30 PM (Day Shift)
• Job Location: Karol Bagh, Central Delhi (Near Metro Station)
• Hiring Process: Direct HR Interview / Telephonic Round followed by In-office Discussion