Customer Support Executive

Looking for Customer Support Executive | Gurugram, Noida & Jaipur | ₹20,000–₹35,000 CTC | 5 Days Working | Immediate Joiners

Job Title - Customer Support Executive (Voice | Chat | Email | Blended Process)

Industry - BPO | FinTech | Travel | E-commerce | IT Support

Job Type - Full-Time

Location - 📍 Gurugram | Noida | Jaipur (Work From Office)

Salary - 💰 ₹20,000 – ₹35,000 CTC per Month (Based on Process & Experience)

Experience

• Freshers Welcome (Process Dependent)
• Experienced Candidates Preferred
• Minimum 6 Months of Relevant Experience is an Advantage

Qualification - 🎓 Graduate / Undergraduate

Shift - 🕒 Rotational Shifts

Working Days - ✅ 5 Days Working

Benefits - 🚖 Cab Facility (Process Dependent)

Joining - Immediate Joiners Preferred

 

 

Apply Now

📧 Email: Areeba.m@growingstarsconsulting.in

📞 Call/WhatsApp: 9548942712

Immediate Joiners Preferred!

 

Job Summary

We are hiring Customer Support Executives for leading FinTech, Travel, E-commerce, and IT Support Processes. If you have excellent communication skills and enjoy helping customers through Voice, Chat, or Email Support, this is a great opportunity to build your career with top multinational companies.

Open Positions

💳 FinTech Customer Support

• Assist customers with digital banking and financial service queries.
• Resolve account, payment, and transaction-related issues.

✈️ Travel Customer Support

• Handle flight bookings, cancellations, modifications, and travel assistance.
• Provide excellent customer service for travel-related requests.

🛍️ E-commerce Customer Support

• Manage customer orders, returns, refunds, exchanges, and delivery queries.
• Resolve marketplace and online shopping concerns.

💻 IT Customer Support

• Provide first-level technical support and troubleshooting.
• Assist customers with software, hardware, and application issues.

Key Responsibilities

• Handle customer interactions via Voice, Chat, and Email.
• Resolve customer queries with professionalism and accuracy.
• Update CRM systems with customer interaction details.
• Meet quality, productivity, and customer satisfaction targets.
• Escalate complex issues to the relevant support teams.
• Maintain excellent customer experience standards.
• Follow company policies and process guidelines.

Required Skills

• Excellent English Communication
• Voice Process
• Chat Support
• Email Support
• Customer Service
• CRM Tools
• Typing Speed (35 WPM Preferred)
• Problem-Solving Skills
• Active Listening
• MS Office
• Customer Relationship Management
• Team Collaboration
• Time Management
• Multitasking
• Professional Etiquette

Why Join Us?

• Competitive Salary Package
• 5 Days Working
• Cab Facility (Process Dependent)
• Career Growth with Leading Global Brands
• Professional Work Environment
• Learning & Development Opportunities
• Performance-Based Growth

📩 Apply Now

📧 Email: Areeba.m@growingstarsconsulting.in

📞 Call/WhatsApp: 9548942712

Immediate Joiners Preferred!