Ecommerce Executive

Company: Blackhole Retail
Experience: 1–2 Years
Employment Type: Full-Time
Working Days: Monday to Saturday

About Blackhole Retail

Blackhole Retail is an e-commerce-focused company operating its own consumer brand, across leading marketplaces and quick-commerce platforms. We are looking for an E-Commerce Executive to manage day-to-day marketplace operations and ensure smooth execution across our online channels.

Key Responsibilities

• Manage day-to-day operations on Amazon, Flipkart, Myntra and other e-commerce platforms.
• Manage product listings, including titles, descriptions, images, attributes, pricing and inventory.
• Process and monitor orders, cancellations, returns and replacements.
• Maintain marketplace inventory and ensure stock availability.
• Coordinate with warehouse and operations teams for timely order processing and dispatch.
• Monitor marketplace dashboards, notifications, performance metrics and account health.
• Handle marketplace cases, complaints, claims and operational issues.
• Coordinate FBA/FBF and marketplace shipments wherever applicable.
• Monitor product ratings, reviews and customer feedback.
• Identify listing or operational issues and coordinate with the relevant teams for resolution.
• Prepare and maintain daily/weekly marketplace reports.
• Support promotional activities, offers and basic marketplace campaigns.
• Coordinate with internal teams including warehouse, inventory, accounts, customer support and management.
• Ensure marketplace policies and operational guidelines are followed.
• Track pending tasks and ensure timely completion.

Required Skills

• 1–2 years of hands-on experience in e-commerce marketplace operations.
• Practical experience with Amazon, Flipkart and Myntra, etc is preferred.
• Good understanding of marketplace seller panels and order management.
• Basic knowledge of product listing, inventory and pricing management.
• Ability to handle marketplace cases and resolve operational issues.
• Good Excel/Google Sheets knowledge.
• Good communication and coordination skills.
• Strong attention to detail and accuracy.
• Ability to manage multiple tasks and work within deadlines.
• Should be proactive, responsible and willing to take ownership of assigned work.

Preferred Candidate

Candidates who have directly worked on Amazon Seller Central, Flipkart Seller Hub and Myntra Seller Panel will be preferred.

Experience in FBA/FBF, quick-commerce platforms such as Blinkit/Zepto/Swiggy, marketplace advertising and claims/settlements will be an added advantage.

What We Offer

• Opportunity to work with a growing e-commerce brand.
• Hands-on exposure to multiple leading marketplaces.
• Opportunity to learn end-to-end e-commerce operations.
• Growth opportunities based on performance.

Apply Now

Interested candidates can share their updated CV along with their current salary, expected salary and notice period. You can directly share your resume on +91 9818308033.