Chat Support Executive (Female) | USA Subscription
Sales Process | International BPO | Noida
Job
Title: Chat Support Executive (Female)
Process:
USA Subscription Sales Process
Industry:
International BPO / Inbound Sales
Process
Location:
Noida, Uttar Pradesh
Gender:
Female Preferred
Experience: 3 –5 Years
Salary:
₹25,000 – ₹50,000 Per Month +
Attractive Incentives
Shift:
US Shift / Night Shift - Immediate Joiners Preferred
Employment
Type: Full-Time
Job
Summary
We are hiring Chat Support
Executives (Female) for a USA Subscription Sales Process in an International
BPO based in Noida. The ideal candidate should possess excellent written
English communication skills and the ability to interact with international customers
through live chat, assist with subscription-related queries, generate sales,
and ensure customer satisfaction.
Key
Responsibilities
- Handle inbound customer chats from USA-based customers.
- Assist customers with subscription plans, renewals,
upgrades, and account-related queries.
- Convert customer inquiries into successful sales
opportunities.
- Promote subscription services and maximize revenue
through upselling.
- Deliver exceptional customer service through live chat
support.
- Resolve customer concerns and provide accurate
information.
- Maintain chat quality standards and response time
metrics.
- Update CRM and customer interaction records.
- Achieve monthly sales and customer satisfaction
targets.
- Coordinate with support and sales teams for issue
resolution.
Required
Skills
- Live Chat Support
- Customer Service
- Subscription Sales
- Inbound Sales Process
- Customer Retention
- Upselling & Cross-Selling
- Sales Conversion
- Customer Engagement
- CRM Management
- International Customer Support
- Chat Process Handling
- Written English Communication
- Customer Relationship Management
- Problem Solving
- Sales & Support Coordination
Candidate
Requirements
- Graduate or Undergraduate can apply.
- 3 -5 years of experience in Chat Support, Customer
Support, Sales, or International BPO.
- Excellent typing speed and written communication
skills.
- Comfortable working in US Shift / Night Shift.
- Customer-focused and target-oriented attitude.
Benefits
- Fixed Salary ₹25,000 – ₹50,000 Per Month
- Attractive Performance Incentives
- International Exposure
- Career Growth Opportunities
- Professional Work Environment
- Employee Rewards & Recognition Programs
Work
Location:
Noida
Shift:
US Shift / Night Shift
