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Key Responsibilities: Plan, schedule and monitor the daily movement of the commercial vehicle fleet across all locations Optimize route planning to reduce fuel costs, transit time and vehicle downtime Manage preventive and breakdown maintenance schedules in coordination with the workshop team Supervise, train and manage drivers and support staff, ensuring discipline and productivity Monitor fuel consumption, vehicle mileage and overall operating costs to control expenses Ensure all vehicles comply with statutory documentation, permits, insurance and safety norms Track fleet performance through MIS reports and present regular updates to management Coordinate with customers and internal stakeholders to ensure timely delivery commitments Requirements: Graduate in any discipline; additional certification in logistics or transport management is a plus 3 to 5 years of experience in fleet management, transport operations or logistics Strong understanding of route planning, fuel management and vehicle maintenance cycles Proven ability to lead and manage a team of drivers and ground staff Good communication skills with a problem-solving and ownership-driven mindset Strong sense of ownership, integrity and accountability towards assigned responsibilities Ability to work both independently and collaboratively within a team-oriented environment Good time management skills with the ability to handle multiple priorities effectively Key Skills Required: fleet management transport operations route planning vehicle maintenance driver management fuel cost control logistics team leadership

Urgent Hiring: 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process in Kanpur, Kanpur, Uttar Pradesh AWAKEN INDIA is actively conducting direct walk-ins and virtual interviews for 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 - Customer Support & Voice Process (Inbound & Outbound Customer Care Voice Process) located in Kanpur, Kanpur, Uttar Pradesh. Both enthusiastic freshers and experienced customer care executives seeking career growth and stable daytime/rotational shifts are encouraged to apply. Job Overview & Work Culture As part of our customer success team at AWAKEN INDIA, you will serve as the first point of contact for domestic and international clients, resolving product inquiries, managing service requests, updating CRM databases, and delivering world-class customer experience with high Customer Satisfaction (CSAT) scores. Key Responsibilities & Day-to-Day Duties Customer Communication: Handle inbound & outbound customer care voice process calls/chats in a courteous, friendly, and professional manner. Query Resolution: Understand customer concerns, verify account details, troubleshoot queries, and provide accurate first-call resolution (FCR). CRM & Ticketing: Accurately log customer interaction details, track open service tickets, and escalate technical issues to respective department leads. Quality & SLA Standards: Adhere to communication quality benchmarks, maintaining optimal Average Handle Time (AHT) and high customer satisfaction ratings. Team Collaboration: Coordinate with team leaders, quality auditors, and operations managers to improve daily service delivery. Eligibility & Candidate Profile Education: 12th Pass, Undergraduate, Diploma, or Graduate in any stream (B. Com, B. A, B. Sc, BBA, BCA, B. Tech). Experience: 0-1 Year (Freshers with good verbal communication skills and confidence are warmly welcome). Language Skills: Good verbal command of English and Hindi (Knowledge of regional languages like Telugu, Tamil, Marathi, or Gujarati is an added advantage). Technical Skills: Basic computer operating knowledge, fast typing speed (2030+ WPM), and familiarity with MS Office / CRM portals. Compensation, Shift Timings & Benefits Salary Package: 1,00,000 - 2,00,000 P. A. + Attractive Monthly Performance Incentives. Job Type & Shift: Full-Time (Day Shifts / Rotational Shifts with Fixed Offs). Perks: Performance awards, paid training period, high internal growth opportunities (IJP) to Quality Analyst / Team Leader roles. Zero Charges: 100% Direct Company Hiring. Zero registration or consultancy fees. How to Apply Interested candidates can apply directly on Pagaar India using the Direct Apply or WhatsApp HR button for immediate interview scheduling.

Urgent Hiring: BPO / MALL ROAD / 15000 - Customer Support & Voice Process in mall road, Kanpur, Uttar Pradesh SHINE SERVICES GROUP is actively conducting direct walk-ins and virtual interviews for BPO / MALL ROAD / 15000 - Customer Support & Voice Process (Non-Voice Chat & Email Support Process) located in mall road, Kanpur, Uttar Pradesh. Both enthusiastic freshers and experienced customer care executives seeking career growth and stable daytime/rotational shifts are encouraged to apply. Job Overview & Work Culture As part of our customer success team at SHINE SERVICES GROUP, you will serve as the first point of contact for domestic and international clients, resolving product inquiries, managing service requests, updating CRM databases, and delivering world-class customer experience with high Customer Satisfaction (CSAT) scores. Key Responsibilities & Day-to-Day Duties Customer Communication: Handle non-voice chat & email support process calls/chats in a courteous, friendly, and professional manner. Query Resolution: Understand customer concerns, verify account details, troubleshoot queries, and provide accurate first-call resolution (FCR). CRM & Ticketing: Accurately log customer interaction details, track open service tickets, and escalate technical issues to respective department leads. Quality & SLA Standards: Adhere to communication quality benchmarks, maintaining optimal Average Handle Time (AHT) and high customer satisfaction ratings. Team Collaboration: Coordinate with team leaders, quality auditors, and operations managers to improve daily service delivery. Eligibility & Candidate Profile Education: 12th Pass, Undergraduate, Diploma, or Graduate in any stream (B. Com, B. A, B. Sc, BBA, BCA, B. Tech). Experience: Fresher (Freshers with good verbal communication skills and confidence are warmly welcome). Language Skills: Good verbal command of English and Hindi (Knowledge of regional languages like Telugu, Tamil, Marathi, or Gujarati is an added advantage). Technical Skills: Basic computer operating knowledge, fast typing speed (2030+ WPM), and familiarity with MS Office / CRM portals. Compensation, Shift Timings & Benefits Salary Package: 1,00,000 - 3,00,000 P. A. + Attractive Monthly Performance Incentives. Job Type & Shift: Full-Time (Day Shifts / Rotational Shifts with Fixed Offs). Perks: Performance awards, paid training period, high internal growth opportunities (IJP) to Quality Analyst / Team Leader roles. Zero Charges: 100% Direct Company Hiring. Zero registration or consultancy fees. How to Apply Interested candidates can apply directly on Pagaar India using the Direct Apply or WhatsApp HR button for immediate interview scheduling.