APEX INSTITUTE

Key Responsibilities Admissions & Counselling Counsel students and parents regarding courses, batches, fees, scholarships, and career options. Handle walk-in inquiries, phone calls, WhatsApp inquiries, website leads, and online inquiries. Conduct institute tours and explain facilities and teaching methodology. Convert inquiries into admissions by providing effective counselling. Follow up regularly with prospective students until admission is completed. Lead Management Maintain and update inquiry records in the CRM or admission register. Track daily leads from all marketing sources. Ensure timely follow-up of every inquiry. Prepare daily, weekly, and monthly admission reports. Documentation Verify admission forms and required documents. Collect and maintain student records. Coordinate fee collection with the accounts department. Ensure all admission documentation is complete and accurate. Parent Relationship Build strong relationships with parents and students. Address admission-related queries professionally. Maintain high standards of customer service. Coordinate orientation sessions for newly admitted students. Lead Management Maintain and update inquiry records in the CRM or admission register. Track daily leads from all marketing sources. Ensure timely follow-up of every inquiry. Prepare daily, weekly, and monthly admission reports. Documentation Verify admission forms and required documents. Collect and maintain student records. Coordinate fee collection with the accounts department. Ensure all admission documentation is complete and accurate.