Customer care Executive

Suma InfotechVerified Employer

Experience

3-5 Years

Salary

5,00,000 - ₹7,00,000 P.A.

Location

Sector 132, Noida, Uttar Pradesh

Posted: 24/07/2026

Job Description

📍 Location: Sector 132, Noida
🕡 Shift: US Shift | 6:30 PM – 4:30 AM
👨 Position: Male Customer Care Executive
📢 Candidates residing in Noida or nearby areas are preferred. Only candidates who can conveniently commute to Sector 132, Noida should apply.
We're looking for confident and customer-focused professionals to join a fast-growing e-commerce organization.
Key Responsibilities:
✅ Handle customer queries via phone, email, and chat
✅ Resolve customer concerns promptly and professionally
✅ Provide accurate information about products, orders, and services
✅ Ensure a seamless and positive customer experience
✅ Maintain accurate records of customer interactions and follow-ups
What We're Looking For:
✔ Excellent verbal and written communication skills in English
✔ Strong customer service and problem-solving skills
✔ Comfortable working in the US Shift (6:30 PM – 4:30 AM)
✔ Own conveyance is mandatory due to night shift timings
✔ Prior experience in Customer Support/BPO/E-commerce is preferred; however, freshers with exceptional communication skills may also apply
📧 Send your resume to: shivani.dhingra@peoplearchitect.in
📱 DM/WhatsApp: 9211322688

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Job Details

Role

Customer care Executive

Industry Type / Category

Retail / E-Commerce

Employment Type

FULL_TIME

Experience Required

3-5 Years

Key Skills

Handle customer queries via phoneemailand chat ✅ Resolve customer concerns promptly and professionally ✅ Provide accurate information about productsordersand services ✅ Ensure a seamless and positive customer experience ✅ Maintain accurate records of customer interactions and follow-ups