Customer Service Executive – International Non-voice Process (Travel Support)

Job Title: Customer Service Executive – International Non-Voice Process (Travel Support)

Experience: Minimum 6 Months of core International Non-Voice experience mandatory

Salary Package: ₹36,000 In-Hand per month + PF benefits (Up to ₹5 LPA CTC based on profile)

Work Location: Noida, Uttar Pradesh (Full-Time, Work from Office - WFO)

Process Domain: International Travel Support / US Process

Communication Format: 100% Non-Voice Process (Email / Chat / Back-office support)

Interview Mode: Walk-in Interviews Only

Job Summary

🚨 WE ARE HIRING! We are actively seeking high-performing, detail-oriented, and articulate Customer Service Executives to join our premium International Travel Support Non-Voice Process in Noida. This position is a premium opportunity for chat and email support professionals who want to anchor global travel operations for a highly rewarding process.

In this role, you will take absolute ownership of handling complex international customer transactions, processing booking adjustments, and resolving queries silently via written communication channels. The position requires mandatory prior experience in global back-office desks. If you have a solid track record in managing US campaigns or travel channels, clear English syntax, and want to leverage a highly stable fixed take-home of ₹36,000, walk in for our recruitment drive today!

Key Responsibilities

• Non-Voice Client Assistance: Manage 100% written digital customer updates, addressing flight booking requests, hotel reservations, and cancellation workflows via professional emails and web chats.
• Travel Operations Tracking: Provide highly accurate ticketing solutions, recalculate complex flight itineraries, process refunds, and troubleshoot scheduling conflicts across global time zones.
• Data Hygiene & Logging: Document customer interaction timelines, transactional status codes, and multi-tier booking histories accurately inside the airline database systems.
• Performance Excellence: Exceed daily operational KPIs, response timeline metrics (SLA), data accuracy benchmarks, and quality parameters.
• Vendor Coordination: Coordinate back-end updates with international hotel networks, global distribution systems (GDS), and airline management desks whenever required.

Eligibility Criteria & Required Skills

• Experience Mapping: Minimum 6 months of clean, documented experience in an International Non-Voice Process is strictly mandatory. (Prior exposure to Travel GDS systems or US Client processes will be an elite selection advantage).
• Language Proficiency: Exceptional command over written English with strong grammar, composition speed, professional business vocabulary, and chat etiquette.
• Process Alignment: Clear adaptability to work systematically inside structured Work-From-Office routines and handle shift parameters matching US business hours.
• Core Competencies: Quick typing speed, robust multitasking abilities across multiple tracking screens, active logical thinking, and attention to detail.

What We Offer

• Market-best fixed monthly compensation of ₹36,000 In-Hand with additional Provident Fund (PF) protection benefits.
• High corporate industry profile lookup representing the booming global travel management sector.
• Ultra-modern corporate infrastructure based directly out of Noida’s premier IT and commercial corridors.
• Rapid vertical progression tracks into Senior Operations Analyst, Quality Controller, or Team Lead streams.

How to Apply (Walk-In Streamlining)

Skip the extensive online queues and lock down your face-to-face screening round! Apply Today!

📲 Share your updated CV directly on WhatsApp to initiate your profiling: 9140143453