MA

Receptionist (Sales)

Featured
Manthan DezinVerified
4.1(2,449 Reviews)
DLF Phase 2, Gurugram, Haryana
FULL TIME
1-3 Years
1,00,000 - 2,00,000 P.A.
Posted 05/11/2026
Customer Handling & CommunicationFurniture & Material Knowledge+4 more

Job Description

Position: Receptionist (Sales)

Location: Gurugram, DLF Phase 2

Job Description:
We are looking for a confident and presentable Receptionist (Sales) to manage front-desk responsibilities while assisting visitors and clients with furniture and interior materials. The candidate will be responsible for understanding visitor requirements, showcasing products and materials, providing basic product information, and coordinating with the sales/design team.

Key Responsibilities:

  • Welcome and professionally assist walk-in clients and visitors.

  • Understand client requirements and guide them through available furniture, materials, finishes, and products.

  • Present and explain furniture and material samples to clients.

  • Handle enquiries, maintain visitor/client records, and coordinate follow-ups.

  • Maintain daily sales/enquiry reports and records using MS Excel.

  • Coordinate with the sales, design, and project teams for client requirements.

  • Maintain a neat and organised reception and material display area.

Key Skills:

  • Good communication and interpersonal skills

  • Basic knowledge of furniture, materials, and interior products

  • Customer handling and product presentation

  • Basic sales and follow-up skills

  • Good knowledge of MS Excel and computer operations

  • Presentable, confident, and professional personality

  • Good coordination and organisational skills

Experience: 1–3 years preferred
Education: Graduate / Diploma preferred

Key Responsibilities

  • Handle customer inquiries promptly and professionally across phone, email, and chat channels.
  • Resolve service issues with high first-contact resolution and customer satisfaction scores.
  • Maintain accurate and detailed case notes in the CRM software.
  • Follow documented communication scripts and standard operating protocols.
  • Collaborate with team leaders to meet operational SLAs and KPIs.

Required Skills & Qualifications

  • 12th Pass or Any Graduate degree from a recognized board/university.
  • Strong verbal and written communication skills in English and/or Hindi.
  • Basic computer proficiency with good keyboard typing speed (25+ WPM).

Preferred Qualifications

  • Experience with large scale, high traffic systems.
  • Familiarity with cloud architectures.
  • Open source contributions.

Benefits & Perks

Health Insurance
Work From Office
Paid Time Off
Learning & Development
Performance Bonus
On-site Cafeteria
SPONSORED / ADVERTISEMENTPagaar India Partners

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Company Overview

MA

Manthan Dezin

4.1(2,449)
Company Office
Operations / Support
10,000+ Employees
DLF Phase 2, Gurugram, Haryana
View Company Profile

Salary Insights

Estimated salary for this role in Gurugram

₹ 12 LPA
Min
₹ 18 LPA
Average
₹ 24 LPA
Max

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SPONSORED / ADVERTISEMENTPagaar India Partners

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