Job Title
Customer Care Executive / Customer Service Officer (BPO)
Key Responsibilities
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Handle inbound and outbound customer calls.
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Resolve customer queries and complaints professionally.
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Provide information about products and services.
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Promote banking or other client products to existing customers.
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Maintain customer records and update CRM systems.
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Meet quality, productivity, and customer satisfaction targets.
Eligibility
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12th Pass (PUC) or Graduate.
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Freshers and experienced candidates may apply.
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Good communication skills.
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For some processes, knowledge of regional languages such as Kannada, Tamil, Telugu, Malayalam, Hindi, or English is preferred.
Skills Required
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Customer handling skills
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Communication and interpersonal skills
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Problem-solving ability
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Basic computer knowledge
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Sales and upselling skills (for sales processes)
Work Details
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Full-time
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Day shift (varies by process)
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Usually 5–6 working days per week
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Work from office for most openings
Cont. 8887825834
