Customer Support & Sales Executive

Inbound Sales Executive – Printer Support Subscription Sales | International BPO Jobs in Noida

Job Position: Inbound Sales Executive – Printer Support Subscription Sales
Location: Noida, Uttar Pradesh
Experience Required: 1 – 3 Years
Salary: ₹35,000 – ₹45,000 per month + Unlimited Incentives
Industry: International BPO | Technical Sales | Customer Support
Employment Type: Full-Time

About the Role

We are looking for experienced and target-driven professionals for the position of Inbound Sales Executive – Printer Support Subscription Sales in our International BPO located in Noida. The candidate will be responsible for handling inbound calls from international customers, identifying printer-related issues, and converting customer inquiries into annual technical support subscription sales.

This opportunity is ideal for candidates seeking International BPO Jobs in Noida, Technical Sales Jobs, Printer Support Executive Jobs, and International Inbound Sales Jobs in Noida.

Key Responsibilities

• Handle inbound calls from international customers regarding printer support and troubleshooting.
• Diagnose customer requirements and recommend suitable printer support subscription plans.
• Convert inbound inquiries into successful sales opportunities.
• Upsell and cross-sell annual maintenance and technical support subscriptions.
• Deliver excellent customer service and maintain high customer satisfaction.
• Meet daily, weekly, and monthly sales targets.
• Maintain accurate records in CRM systems and update customer information.
• Follow international sales processes and company quality standards.

Required Skills

• 5 to 10 years of experience in International BPO Sales, Technical Support Sales, or Subscription Sales.
• Experience in Printer Support, Technical Sales, Antivirus Sales, or Inbound Sales Process.
• Excellent verbal communication and sales closing skills.
• Strong objection-handling and negotiation abilities.
• Good knowledge of printers, computer hardware, networking, and troubleshooting.
• Ability to work in rotational and night shifts.
• Self-motivated, target-oriented, and customer-focused approach.

Qualification

• Graduate in any discipline.
• Prior experience in International Voice Process, Technical Sales, or Customer Support preferred.
• Immediate joiners will be given preference.

Compensation & Benefits

• Salary: ₹35,000 – ₹45,000 per month
• Attractive incentive structure
• Career growth opportunities in International BPO
• Professional and performance-driven work environment
• Learning and development programs