ST

TEAM LEAD

Featured
STAR SEA MANAGEMENT PVT LTDVerified
4.4(3,070 Reviews)
VASHI , NAVI MUMBAI, Navi Mumbai, Maharashtra
FULL TIME
0-1 Year
₹3,00,000 - ₹4,00,000 P.A.
Posted 15/10/2026
TEAMLEADER+3 more

Job Description

*Company* : *Star Sea Management Pvt. Ltd.*
*Position* – *Team Leader/ Branch Manager**Location* : *Vashi, Navi Mumbai**Job Type* : *Full-Time | Office-Based*
 Company Website: www.starseamgmt.com*Salary* : *₹25,000.00 – ₹30,000.00 per month*
*Key Responsibilities:-*
* Lead, supervise, and manage the day-to-day activities of the team.* Assign tasks and responsibilities to team members and ensure timely completion.* Monitor individual and team performance against assigned targets.* Guide, motivate, and support team members to achieve daily and monthly goals.* Conduct regular follow-ups with team members regarding pending tasks and requirements.* Coordinate with internal departments, candidates, clients, and other stakeholders.* Handle escalations and resolve team-related or operational issues effectively.* Monitor recruitment/operations activities and ensure proper follow-up.* Maintain daily trackers, reports, and team performance records.* Prepare and share daily/weekly performance updates with management.* Train and assist new team members with company processes and procedures.* Ensure team members follow company policies, procedures, and professional standards.* Identify process gaps and suggest improvements to increase team productivity.* Maintain a professional, disciplined, and positive working environment.
*Required Skills:-*
* Bachelor's degree in Management, Business Administration, HR, Commerce, or a related field.* Previous experience as a Team Leader, Senior Executive, or in a similar supervisory role.* Experience in recruitment, HR, operations, sales, or a related field will be preferred.* Strong leadership and team management skills.* Excellent communication and interpersonal skills.* Good knowledge of MS Excel, MS Office, and email communication.* Strong follow-up, coordination, and problem-solving skills.* Ability to manage targets and team performance.* Good organizational and time-management skills.* Ability to handle multiple tasks and work under deadlines.* Ability to motivate and guide team members effectively.
*Preferred Skills:-*
* Previous experience managing a team of 5–10 members.* Experience in recruitment, staffing, or operations-related processes.* Experience in handling team targets, performance tracking, and reporting.* Good knowledge of recruitment/job portals and candidate coordination.* Experience in preparing MIS, daily reports, and performance trackers.* Strong decision-making and problem-solving abilities.* Good communication and coordination skills.* Ability to work independently as well as manage a team.
*OFFICE WORKING* -
🗓️ Monday – Saturday⏰ 10:00 AM – 7:00 PM🏢 Work Mode: Full-Time, In-Office

Key Responsibilities

  • Handle customer inquiries promptly and professionally across phone, email, and chat channels.
  • Resolve service issues with high first-contact resolution and customer satisfaction scores.
  • Maintain accurate and detailed case notes in the CRM software.
  • Follow documented communication scripts and standard operating protocols.
  • Collaborate with team leaders to meet operational SLAs and KPIs.

Required Skills & Qualifications

  • 12th Pass or Any Graduate degree from a recognized board/university.
  • Strong verbal and written communication skills in English and/or Hindi.
  • Basic computer proficiency with good keyboard typing speed (25+ WPM).

Preferred Qualifications

  • Experience with large scale, high traffic systems.
  • Familiarity with cloud architectures.
  • Open source contributions.

Benefits & Perks

Health Insurance
Work From Office
Paid Time Off
Learning & Development
Performance Bonus
On-site Cafeteria
SPONSORED / ADVERTISEMENTPagaar India Partners

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Company Overview

ST

STAR SEA MANAGEMENT PVT LTD

4.4(3,070)
Company Office
Operations / Support
10,000+ Employees
VASHI , NAVI MUMBAI, Navi Mumbai, Maharashtra
View Company Profile

Salary Insights

Estimated salary for this role in Mumbai

₹ 12 LPA
Min
₹ 18 LPA
Average
₹ 24 LPA
Max

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SPONSORED / ADVERTISEMENTPagaar India Partners

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TEAM LEAD

₹3,00,000 - ₹4,00,000 P.A.