RA

Customer Support Executive

Featured
Radical Minds Technologies Pvt. LtdVerified
4.5(4,427 Reviews)
Sector 57, Noida, Uttar Pradesh
Full Time
0 - 3 Years
18,000 - 22,000 / month
Posted 07/11/2026
Customer SupportVoice Process+6 more

Job Description

Job Title: Customer Support Executive

Experience: Freshers & Experienced Candidates (0 – 3 Years)

Salary Package: Freshers: ₹17,200 In-Hand per month

  • Experienced: ₹21,000 In-Hand per month

Company: Radical Minds Technologies Pvt. Ltd.

Work Location: Sector 57, Noida, Uttar Pradesh (On-site / Work from Office)

Interview Mode: MEGA WALK-IN DRIVE

Eligibility: Undergraduates & Graduates both welcome

Job Summary

🚨 MEGA WALK-IN DRIVE Alert! Are you looking for an exciting career opportunity in the BPO industry? Radical Minds Technologies Pvt. Ltd. is hosting a massive recruitment drive at our Noida location! We are actively hiring enthusiastic and career-driven individuals for the role of Customer Support Executive.

Whether you are a fresh candidate stepping into the professional corporate workspace or an experienced customer service expert looking for an impactful upgrade, this drive offers you a direct platform to fast-track your career. If you are fluent in English and ready for a walk-in evaluation, we want to meet you!

Key Responsibilities

  • Customer Care Operations: Handle inbound and outbound client queries professionally, providing effective support for service requests and account profiles.
  • Problem Resolution: Active listening to understand customer requirements, troubleshooting system problems, and ensuring high first-call resolution benchmarks.
  • Data Documentation: Keep clean and precise records of everyday user conversations, customer requests, and status changes inside the tracking CRM.
  • Process Compliance: Follow all established communication protocols, script standards, and internal quality check guidelines seamlessly.

Requirements & Skills

  • Language Proficiency: Must be fluent in English with a highly clear conversational style and good written communication skills.
  • Academic Criteria: Open to both Undergraduates and Graduates across any stream or educational specialty.
  • Experience Level: Both Freshers with high potential and Experienced professionals looking to grow within the BPO ecosystem.
  • Core Competencies: Positive attitude, active listening, strong problem-solving traits, and a high willingness to learn.

Why Join Radical Minds?

  • Attractive In-Hand

Salary: Clear transparent packages up to ₹21,000 In-Hand with no complex hidden deductions.

  • Communication Enrichment: Exceptional corporate environment to enhance your professional interaction skills.
  • Career Progression: Solid foundation and rapid cross-functional growth opportunities inside a structured ITES setting.

How to Apply (Walk-In Coordinates)

Take your documents and step into your next big role! Apply Now!

📞 Interested candidates can directly call or WhatsApp HR Rohit Singh at:

9670707877

Key Responsibilities

  • Handle customer inquiries promptly and professionally across phone, email, and chat channels.
  • Resolve service issues with high first-contact resolution and customer satisfaction scores.
  • Maintain accurate and detailed case notes in the CRM software.
  • Follow documented communication scripts and standard operating protocols.
  • Collaborate with team leaders to meet operational SLAs and KPIs.

Required Skills & Qualifications

  • 12th Pass or Any Graduate degree from a recognized board/university.
  • Strong verbal and written communication skills in English and/or Hindi.
  • Basic computer proficiency with good keyboard typing speed (25+ WPM).

Preferred Qualifications

  • Experience with large scale, high traffic systems.
  • Familiarity with cloud architectures.
  • Open source contributions.

Benefits & Perks

Health Insurance
Work From Office
Paid Time Off
Learning & Development
Performance Bonus
On-site Cafeteria
SPONSORED / ADVERTISEMENTPagaar India Partners

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Company Overview

RA

Radical Minds Technologies Pvt. Ltd

4.5(4,427)
Company Office
BPO / Call Centre / ITES
10,000+ Employees
Sector 57, Noida, Uttar Pradesh
View Company Profile

Salary Insights

Estimated salary for this role in Noida

₹ 12 LPA
Min
₹ 18 LPA
Average
₹ 24 LPA
Max

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SPONSORED / ADVERTISEMENTPagaar India Partners

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