We are hiring Customer Care Executives to handle inbound and outbound customer interactions for Axis Bank process. The role involves resolving customer queries, providing information about banking services, and ensuring high customer satisfaction
🎯 Key Responsibilities:
- Handle customer queries via calls (voice process)
- Provide accurate information related to Axis Bank products and services
- Resolve customer complaints in a timely and professional manner
- Maintain proper documentation of customer interactions
Follow company policies and quality standards
🎓 Eligibility Criteria:
- Qualification: PUC / Any Graduate
- Freshers & Experienced candidates can apply
- Good communication skills (English + Hindi)
- Basic computer knowledge
- Experience:0–2 years in BPO / Customer Service (preferred but not mandatory)
- Salary:20,000-25,000 CTC
- Shift Details:6 days working with 1 rotational week-off
- Process Type:Voice Process (Inbound/Outbound
✨ Key Skills Required:
- Communication Skills
- Customer Handling Skills
- Problem-Solving Ability
- Basic Banking Knowledge
🎁 Benefits:
- Training & Development
- Growth Opportunities
- Incentives based on performances
