GI

Freshers (International BPO)

Featured
GIRI CONSULTANCYVerified
4.0(2,382 Reviews)
Sector 63, Noida, Uttar Pradesh
PART TIME
0-1 Year
₹2,00,000 - ₹3,00,000 P.A.
Posted 18/10/2026
International BPO JobsFreshers Hiring Noida+8 more

Job Description

Job Description: Freshers  (International BPO)
We are hiring enthusiastic Freshers for the role of Customer Support Executive in a leading International BPO based in Noida. If you have excellent English communication skills and want to jumpstart your career in a global environment, we want you!
Job Overview
  • Role: Customer Support Executive / Voice Process Associate
  • Experience: Freshers (0 years of experience)
  • Location: Noida (In-office)
  • Joining: Immediate Joiners Only
  • Salary (In-hand): ₹18,000 to ₹25,000 per month
  • CTC (Gross): ₹2.2 LPA to ₹3.2 LPA (Based on interview performance and shift allowances)

Key Responsibilities
  • Customer Support: Assist international customers via inbound/outbound calls, emails, or live chat to resolve their queries and issues.
  • Problem Solving: Listen actively to customer needs, diagnose problems, and provide accurate, efficient solutions.
  • Data Management: Accurately update customer details and interaction logs in the CRM system.
  • Quality Standards: Maintain high customer satisfaction (CSAT) scores and adhere to company compliance guidelines.
  • Team Collaboration: Work closely with team leaders and quality analysts to improve performance metrics.

Requirements & Qualifications
  • Education: High School Graduate (12th Pass), Undergraduates, or Graduates in any stream.
  • Communication: Exceptional verbal and written English communication skills with a neutral accent.
  • Flexibility: Comfortable working in rotational shifts, including US/UK Night Shifts, and a 5-day or 6-day work week.
  • Skills: Basic computer knowledge, good typing speed, and active listening capabilities.
  • Mindset: Highly motivated, polite, and capable of handling customer queries patiently.

Perks & Benefits
  • Competitive performance-based incentives and bonuses.
  • Free pick-and-drop cab facility or transport allowance for night shifts.
  • Rapid career growth and internal job promotion (IJP) opportunities.

Key Responsibilities

  • Design and develop scalable, high-performance applications.
  • Collaborate with cross-functional teams to define and build new features.
  • Write clean, maintainable, and well-documented code.
  • Participate in code reviews and ensure best practices.
  • Troubleshoot and resolve production issues.

Required Skills & Qualifications

  • Bachelor's or Master's degree in Computer Science or related field.
  • 2+ years of experience in software development.
  • Strong knowledge of Java, Spring Boot, and distributed systems.

Preferred Qualifications

  • Experience with large scale, high traffic systems.
  • Familiarity with cloud architectures.
  • Open source contributions.

Benefits & Perks

Health Insurance
Work From Office
Paid Time Off
Learning & Development
Performance Bonus
On-site Cafeteria
SPONSORED / ADVERTISEMENTPagaar India Partners

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Company Overview

GI

GIRI CONSULTANCY

4.0(2,382)
Company Office
BPO / Call Centre / ITES
10,000+ Employees
Sector 63, Noida, Uttar Pradesh
View Company Profile

Salary Insights

Estimated salary for this role in Noida

₹ 12 LPA
Min
₹ 18 LPA
Average
₹ 24 LPA
Max

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SPONSORED / ADVERTISEMENTPagaar India Partners

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