Job Description: Inbound Sales Executive (Car Rental Process)
Job Overview
Are you an experienced sales professional with a track record of turning incoming inquiries into deals? We are looking for a high-performing Inbound Sales Executive for our international Car Rental Process in Noida. In this role, you will handle warm inbound calls and queries from global customers looking to book car rentals, map out travel itineraries, and choose vehicle packages. This position requires active listening, sharp negotiation skills, and a consultative selling approach to maximize revenue per booking. We offer a competitive monthly salary ranging from ₹35,000 to ₹55,000, plus uncapped performance bonuses.
Job Details
- Job Title: Inbound Sales Executive - Car Rental Process
- Experience Required: 1 to 3+ years (Experience in international travel, tourism, BPO, or car rental sales is highly preferred)
- Job Location: Noida, Uttar Pradesh (On-site)
- Salary: ₹35,000 – ₹55,000 Per Month + Uncapped Incentives
- Industry: Travel / Tourism / International BPO
- Shift Timing: Rotational Shifts / US Shifts (Based on business requirements)
Key Responsibilities
- Inbound Sales Conversion: Receive incoming customer calls, understand their travel or vehicle rental requirements, and provide tailored quotes to close sales.
- Upselling & Cross-selling: Maximize revenue by recommending premium car categories, comprehensive insurance packages, GPS trackers, and extra mileage options.
- Customer Consultations: Resolve customer queries regarding car availability, rental policies, drop-off locations, and local traffic laws.
- CRM & Reservation Management: Accurately update booking details, customer profiles, and pricing structures in the company's central reservation system.
- Target Achievement: Consistently meet or exceed monthly sales conversion rates, average order values, and quality assurance benchmarks.
Requirements & Qualifications
- Education: Graduate or Undergraduate with relevant international sales experience.
- Experience: Minimum 1 year of proven inbound sales experience (experience in international voice processes or US travel sales is a major asset).
- Communication: Exceptional English communication, accent clarity, and active listening capabilities.
- Skills: Excellent negotiation, persuasion, objection handling, and quick problem-solving skills.