International BPO Business Analyst Jobs

Business Analyst – International BPO (Night Shift)

Industry - International BPO | ITES | Business Operations

Job Type - Full-Time

Experience - 5–10 Years (Freshers & Experienced Candidates Welcome)

Salary - ₹45,000 – ₹60,000 Per Month + Performance Incentives

Shift - Night Shift (US Process)

Location - Cyber City Phase 2,Gurugram

Immediate Joiners Preferred

Job Summary

We are hiring Business Analysts for our International BPO Operations. Freshers with excellent analytical and communication skills, as well as experienced professionals, are encouraged to apply. The role involves analyzing business data, preparing reports, identifying process improvements, monitoring KPIs, supporting operations, and collaborating with internal teams to improve business performance.

Key Responsibilities

• Analyze business and operational data.
• Prepare MIS reports, dashboards, and performance reports.
• Identify business trends and process improvement opportunities.
• Support operations with data-driven insights.
• Generate daily, weekly, and monthly reports.
• Work with Excel, SQL, and reporting tools.
• Coordinate with cross-functional teams.
• Maintain data accuracy and documentation.
• Monitor KPIs and productivity metrics.
• Assist management in business planning and decision-making.

Required Skills

• Business Analysis
• Advanced Microsoft Excel
• Data Analysis
• MIS Reporting
• SQL (Basic)
• Power BI (Preferred)
• Dashboard Reporting
• Analytical Skills
• Reporting & Documentation
• Business Intelligence
• Data Visualization
• Process Improvement
• Communication Skills
• Problem Solving
• Time Management
• Team Collaboration
• CRM Knowledge
• KPI Monitoring
• Presentation Skills
• MS Office

Eligibility

• Graduate in BBA, B.Com, BCA, B.Tech, BE, MBA, MCA, Economics, Statistics, Mathematics or equivalent.
• Freshers and experienced candidates (0–5 years) can apply.
• Good communication skills.
• Knowledge of Excel is mandatory.
• SQL or Power BI knowledge is an added advantage.
• Comfortable working in Night Shift.
• Immediate Joiners Preferred.

Employee Benefits

• Salary: ₹45,000–₹60,000 Per Month
• Performance Incentives
• Paid Training
• Career Growth Opportunities
• Night Shift Allowance (Company Policy)
• Professional Development
• Employee Recognition Programs
• Paid Leave
• Friendly Work Environment

Job Location

• Greater Noida
• Noida
• Sector 62 Noida
• Sector 63 Noida
• Sector 125 Noida
• Sector 132 Noida
• Delhi
• South Delhi
• North Delhi
• East Delhi
• West Delhi
• Central Delhi
• Gurgaon
• Cyber City Gurgaon
• Udyog Vihar Gurgaon
• Golf Course Road Gurgaon
• Sohna Road Gurgaon
• Delhi NCR