Job Description: Telemarketing Executive (Direct TV Process)
Job Overview
We are actively hiring energetic and persuasive Telemarketing Executives for our high-growth DirectTV Campaign (US/International Voice Process). In this role, you will engage with customers overseas, present premium digital entertainment packages, handle consumer inquiries, and close service subscriptions. This is a brilliant opportunity for freshers and experienced advisors to scale their earnings through an exceptional uncapped incentive structure.
Job Details
- Position: Telemarketing Executive / Inside Sales Specialist
- Process Campaign: DirectTV (International US Voice Process)
- Experience Required: 0 to 3 Years (Freshers with fluent English are highly welcome)
- Monthly Salary (In-Hand): ₹18,000 – ₹23,000 / Month (Based on profile evaluation & communication skills)
- Annual Salary (CTC): ₹2.16 Lakhs – ₹2.76 Lakhs Per Annum (LPA) + Uncapped Sales Incentives
- Job Location: Noida, Uttar Pradesh (On-site / Corporate Business Park)
- Shift Timings: Fixed / Rotational Night Shifts (US Time Zone alignment)
🚀 Key Responsibilities
- Outbound Pitching: Contact potential customers in the US market from a pre-qualified corporate database to present DirectTV services and streaming options.
- Consultative Sales: Understand user entertainment requirements, recommend customized cable/satellite packages, and articulate package pricing structures clearly.
- Objection Handling: Navigate consumer resistance confidently, resolve customer concerns regarding service costs or contracts, and drive conversions.
- Lead Logging & CRM Management: Maintain clean records of customer calls, update subscription data fields, and log call outcomes within internal CRM databases.
- Quality Compliance: Adhere strictly to international calling regulations, telecom compliance norms, and internal script parameters during pitches.
🎓 What We Need (Eligibility & Skills)
- Academic Foundation: Passed 12th standard, completed an ITI/Diploma, or hold any undergraduate degree. Freshers are welcome.
- Linguistic Excellence: Excellent spoken English command with great voice clarity, a neutral accent, and spontaneous conversation capability.
- Sales Drive: A naturally confident personality, high energy levels, and a strong drive to hit daily conversion targets.
- Shift Readiness: Complete comfort working continuous night shifts in alignment with US business hours.
- Basic Computer Literacy: Ability to navigate computer applications, toggle screens smoothly, and read text scripts comfortably on-screen.
🎁 Perks & Benefits
- High, uncapped weekly or monthly performance incentives based on closed accounts
- Point-to-point office cab facilities or night travel allowances for designated routes
- Paid corporate training period covering the product landscape and international accent patterns
- Dynamic corporate environment with fast internal promotions into Team Leader (TL) tracks